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Privacy statement  

The company Direct Parcel Distribution SK, s.r.o., identification number 35 834 498, with its registered office in Technická 7, 82104 Bratislava (hereinafter referred to as “DPD”), with the aim to ensure the highest possible level of transparency, provides the following information about the manner and extent of the personal data processing, which it performs.


DPD's basic objective to be primarily but not only the provider of postal and shipping services, is, in its business activity, to comply with all legal requirements.

As a company governed by private law, DPD follows in the personal data processing particularly the provisions of the General Regulation of the European Parliament and of the Council 2016/679 of 27 April 2016 (GDPR) on personal data protection, National Law 18/2018, the latest version of the Federal Data Protection Act (BDSG), the Postal Services Act (PostG), the Data Protection Directive in the Postal Services (PDSV) and other national legal regulations and standards.

For this reason, DPD basically processes personal data under Article 6 of the GDPR (paragraph 1 letter a – consent, letter b – contractual relations, letter c – legal obligation, letter f – legitimate interest), Article 26 of BDSG (personal data of employees) and Article 5 of PDSV (shipping, billing and main data). Further information is provided below and within the description of each service.

For privacy-related questions, you may contact the appointed DPD's Data Protection Officer (hereinafter referred to as “DPO DPD”) at [email protected] or on the phone number +421 907 916 018.

You can address the responsible person even in the case if you suppose that there was a leak of personal data in their processing or that DPD did not secure their adequate protection. DPO DPD will review your suggestions, contact you, or provide you with a relevant answer. Please note that emails do not necessarily have to be sent from DPD because they are listed in the sender's address. Approach all the suspicious answers or questions in this way. DPD never asks for a password or other confidential identifying information. At most, we will ask your consignment number, notification parcel number, recipient's postal code, or your customer number, if necessary.


Privacy policy