1 September 2025 | Service Update

DPD Taiwan Launches US Direct Line in Response to New Customs Rules

In light of the recent U.S. customs regulation changes, Chunghwa Post announced it would temporarily cease acceptance of merchandise shipments bound for the U.S., including EMS, parcel, and small packet categories. This abrupt change has impacted many Taiwanese e-commerce exporters, who now face uncertainty in shipping reliability and cost-efficiency.

We understand the U.S. is a key market for many Taiwanese brands and sellers. Amid policy shifts and shipping uncertainty, our priority is to help customers maintain stable deliveries.

Aligned with DPD’s commitment to being “Your Delivery Experts,” this new service is built to provide stability, compliance, and visibility for businesses navigating the new customs landscape.

Key Benefits of the DPD U.S. Dedicate

  • Seamless Delivery: Full integration with USPS for wide-reaching last-mile delivery across the U.S.
  • Customs Support: Includes pre-clearance and tax advisory services to ensure shipments remain compliant and smooth.
  • End-to-End Tracking: Real-time tracking capabilities throughout the full delivery chain, providing both businesses and end-customers with transparency and confidence.

Pre-Launch Registration Now Open

Submit your logistics and shipping requirements to help you secure priority access to the new service line.
📌 DPD will schedule services based on registered requests. Please complete the form below to submit your shipping needs: