29 October 2025 | Service Update

Unlocking Global Reach: DPD Taiwan Launches Pioneering Cross-Border Shipping Service with Amazon and FamilyMart

DPD Taiwan, leveraging its deep-rooted expertise in cross-border logistics strength and its robust global service network within the Taiwanese market, has emerged as the pivotal technology and logistics integration partner in this major collaboration with Amazon Global Selling and Taiwan's retail giant, FamilyMart.

🤝 Cross-Sector Synergy: Building the Retail Sector's First Innovative Digital Shipping Services Platform

DPD Taiwan, invited by Amazon Global Selling and FamilyMart, has jointly developed an innovative cross-border logistics service with its IT partner Fable Technology, powered by AWS cloud infrastructure. The new service connects Amazon’s global e-commerce network with FamilyMart’s 4,400+ stores across Taiwan, unifying domestic and international logistics, payment, and customs data into a single, integrated digital platform.

🌐 Enthusiastic Market Reception: Igniting Taiwan's E-Commerce Global Ambition

The press conference for the "Cross-Border Parcel Service" was a resounding success, generating significant buzz and high levels of discussion both on-site and online. The industry consensus is that DPD Taiwan's technically driven "One-Click Completion" model has notably lowered the barrier for Taiwanese sellers to access global markets. This is being hailed as an act of digital transformation with a positive and vigorous impact on Taiwan's e-commerce sector. It not only validates DPD Taiwan's technical prowess but also forges a reliable and streamlined digital bridge for Taiwanese sellers to reach 18 major Amazon marketplaces worldwide.

e-commerce web site
e-commerce web site

DPD Taiwan’s Strategic Role: The Technology-Driven Logistics Integrator

DPD Taiwan’s core value is its capacity to be the central technological hub required to solve critical challenges related to the stability, efficiency, and digitalization of e-commerce logistics.
The "Cross-Border Parcel Service" is defined by the comprehensive integration of logistics, information, and financial flows. Working with Customs-Trade Networks, DPD Taiwan provides innovative solutions for cross-border tax and freight payments. Through a single account, sellers can achieve a fully automated process:

  1. Online order placement and data submission.
  2. Parcel drop-off at 4,400 FamilyMart stores.
  3. Payment for freight and US import duties.
  4. Seamless tracking and customs clearance.

Key Service Highlights: Connecting Channels and Optimizing the Process

The service's main features demonstrate how DPD Taiwan connects channel ubiquity with advanced digital management capabilities:

  1. 24/7 Channel Bridge: Successfully integrating with over 4,400 FamilyMart stores, the service establishes 24-hour drop-off points, significantly simplifying the "First-Mile" challenge of cross-border shipping.
  2. Flexible Logistics Options: As the logistics planner, DPD Taiwan offers three timeliness options (Express, Standard, Economy) to help sellers balance speed and cost according to their commercial strategy.
  3. One-Click Completion (Digital Core): This is the central embodiment of DPD Taiwan’s platform technology. Sellers only need to input data once. The system automatically manages all subsequent logistics, fee settlement, customs documentation, and invoicing, providing a fully automated experience from order placement to final clearance.