The holidays will soon be upon us. For parcel service providers in Switzerland, the peak season kicks off with Black Friday and Cyber Monday. It will be a difficult, challenging time, and our sorting facilities will be running at full speed, especially in the run-up to Christmas. The holidays come hand-in-hand with a large influx of orders, with DPD processing around 30% more parcels in its sorting centres and supporting its workforce with additional personnel. This helpful information explains how you can prepare to make sure your post is delivered in spite of the peak season.

Will the post be delivered on national holidays?

The last possible posting date before Christmas is the 23rd of December. However, if you want your parcel to arrive before Christmas, we recommend that you post it by the 19th of December at the latest. Here are our opening hours for post within Switzerland:

Here’s how to get ready for the peak season: 

Be one step ahead with myDPD and stay updated on the status of your post! The following redirection options are available for your delivery:

• Track your parcels with the tracking tool

• Rearrange your delivery to another day

• Collect your post from one of our DPD Pickup parcelshops throughout Switzerland

• Choose a safe place

• Select a new delivery address

Packaging tips:

Good packaging means safe receipt! Every parcel is subjected to stress during transportation. The very idea that a Christmas present could arrive damaged is aggravating. To avoid this, read our packaging tips.

Where is my parcel?

People often wonder where their parcels are. You can track your parcel whenever you like. Click here to track it.

Customer services:

Our customer service team will be extremely busy during the peak season, so please expect waiting times to be a little longer. However, you can read our FAQs.

Would you like helpful information on a specific topic? Contact us at [email protected].