Packing goods efficiently isn't rocket science, but it's still worthwhile keeping a few things in mind to ensure reliable shipping. Our shipping tips show you the most important points to follow in order to ensure trouble-free shipping.

Packing in general

For the secure transport of your goods the packaging must be suitable for the weight of the parcel's contents. The packaging needs to be able to withstand the strains of automated and mechanical sorting, handling and transport operations. Parcels packed together as a bundle are excluded from transport.

Outer packaging

The outer packaging should be tightly closed and well sealed with adhesive tape along all edges. None of the parcel's contents should stick out of the packaging. Please make sure that your goods are fully packed in a cardboard box which is square or rectangular in shape.

Compared to sales or presentation packaging, specially designed packaging has a protective function which makes it suitable for transport purposes. Before re-using them you should check any used outer packaging, seals and padding for damage and, if necessary, repair or replace them. Please make sure that you remove any existing barcodes, and that the addresses of the shipper and the consignee are clearly readable.

If you use shrink wrap film, make sure that the in the area of the parcel label is smooth and without any lettering obstructing the label to ensure readability and quick scan when we process the shipment.

Outer packaging

The outer packaging should be tightly closed and well sealed with adhesive tape along all edges. None of the parcel's contents should stick out of the packaging. Please make sure that your goods are fully packed in a cardboard box which is square or rectangular in shape.

Compared to sales or presentation packaging, specially designed packaging has a protective function which makes it suitable for transport purposes. Before re-using them you should check any used outer packaging, seals and padding for damage and, if necessary, repair or replace them. Please make sure that you remove any existing barcodes, and that the addresses of the shipper and the consignee are clearly readable.

If you use shrink wrap film, make sure that the in the area of the parcel label is smooth and without any lettering obstructing the label to ensure readability and quick scan when we process the shipment.

Shipping label

All the relevant parcel shipping label(DPD parcel label, company address sticker) should be applied to the upper (largest) surface of the parcel - if possible next to each other and without overlapping. Please make sure that the DPD parcel label is not covered by packaging string or markings or obstructed by older obsolete shipping labels to ensure readability.

Consignee address

Please make sure that the consignee address is correct and clearly marked. In the case of domestic and international parcels, the telephone number should be added to the consignee address.

Consignee address

Please make sure that the consignee address is correct and clearly marked. In the case of domestic and international parcels, the telephone number should be added to the consignee address.

Volumetric weight

Airfreight parcels are priced on the basis of volumetric weight in cases where this exceeds the actual weight in kg. The volumetric weight indicates how much space a parcel occupies within the aircraft in relation to its weight and, in the interests of economic and ecological loading of passenger aircraft, is calculated using the following formula:

Length (cm) x width (cm) x height (cm) / 5,000 (cm3/kg) = volumetric weight (to the nearest kg)

The volumetric weight is relevant to most services that we offer.

Maximum Dimensions and Weight

The maximum dimensions / girth / weight for individual parcels are subject to the services you select as we  offer a wide range of services. Check with our sales team for a more in-depth information.

Maximum Dimensions and Weight

The maximum dimensions / girth / weight for individual parcels are subject to the services you select as we  offer a wide range of services. Check with our sales team for a more in-depth information.

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Always make sure the commodities you are shipping are acceptable to the destination country. Restricted commodities may require certain documentations before you ship, always check with us beforehand!

Prohibited Commodities

Not acceptable for transport overseas under any circumstances

Animal & Animal Products

Plants & Plant Products

Any item(s) prohibited by any law, regulations or statute

Counterfeit & Pirated goods or materials

Currency & Bullions

Dangerous Goods, Hazardous or Combustibles materials including Asbestos

Illegal Drugs or Narcotics

Firearms & parts thereof, Weapons including Swords and Ammunition

Human Remains including ashes

Dangerous Liquids

Perishable Items that require temperature control or special handling

Pornography

Restricted Commodities

May be acceptable under certain conditions

Antiques, Fine Arts or Works of Art

Collectible and/or Irreplaceable Items

Drugs & Pharmaceutical Products

Furs / Ivory / Endangered Animal Products

Industrial Diamonds / Carbons

Medical Samples e.g. diagnostic specimens, blood tissue samples

Precious Metals & Stones

Movie Coupons, Tickets & Vouchers

Non-DG Liquids with paperwork proof subjected to approval

License-controlled Medicines

Lithium Batteries subjected to approval by IATA DG regulations

Fuel Surcharge

Fuel Surcharge is for international express shipments, calculated based on the variable monthly average spot price for kerosene / jet fuel. It is applied additionally to the total shipping fee.

Month

Fuel Surcharge

November 2021

19.75%

October 2021

18.25%

September 2021

18.75%

Fuel Surcharge

November 2021

19.75%

October 2021

18.25%

September 2021

18.75%

Helpful downloads for your shipping