What’s a parcel’s maximum weight and size limits?
Please see the service list for dimensions. For inquiries, contact customer service.
Service's country | Delivery methods | Weight Limit | Size limit |
Hong Kong | Express | Maximum weight: 20kg | Length+width+height ≦150cm |
Macao | Express | Maximum weight: 20kg | 100cm (L) X 80cm (W) X 100cm (H) |
Singapore | Express | Maximum weight: 20kg | Maximum length ≦100cm |
Malaysia | Express | Maximum weight: 20kg | Maximum length ≦100cm |
Japan | Postal Service (EMS) | Maximum weight: 20kg | Length+(2*width)+(2*height) <300cm |
Postal Service (ePacket) | Maximum weight: 2kg | Maximum length ≦60cm | |
South Korea | Postal Service (EMS) | Maximum weight: 20kg | Length+(2*width)+(2*height) <300cm |
Thailand | Postal Service (EMS) | Maximum weight: 20kg | Length+(2*width)+(2*height) <300cm |
Australia | Express | Maximum weight: 20kg | Maximum length <158cm |
New Zealand | Express | Maximum weight: 20kg | Maximum length <158cm |
United States | Express | Maximum weight: 20kg | Maximum length ≦180cm |
Postal Service (ePacket) | Maximum weight: 10kg | Maximum length ≦60cm | |
Canada | Postal Service (EMS) | Maximum weight: 20kg | Length+(2*width)+(2*height) <300cm |
Postal Service (ePacket) | Maximum weight: 2kg | Maximum length ≦60cm | |
United Kingdom | Express | Maximum weight: 20kg | Maximum length ≦175cm |
Indonesia | Express | Maximum weight: 20kg | 100cm (L) X 80cm (W) X 100cm (H) |
Delivery methods |
|---|
Hong Kong | Express |
|---|
Macao | Express |
|---|
Singapore | Express |
|---|
Malaysia | Express |
|---|
Japan | Postal Service (EMS) |
|---|
Postal Service (ePacket) |
South Korea | Postal Service (EMS) |
|---|
Thailand | Postal Service (EMS) |
|---|
Australia | Express |
|---|
New Zealand | Express |
|---|
United States | Express |
|---|
Postal Service (ePacket) |
Canada | Postal Service (EMS) |
|---|
Postal Service (ePacket) |
United Kingdom | Express |
|---|
Indonesia | Express |
|---|
Weight Limit |
|---|
Hong Kong | Maximum weight: 20kg |
|---|
Macao | Maximum weight: 20kg |
|---|
Singapore | Maximum weight: 20kg |
|---|
Malaysia | Maximum weight: 20kg |
|---|
Japan | Maximum weight: 20kg |
|---|
Maximum weight: 2kg |
South Korea | Maximum weight: 20kg |
|---|
Thailand | Maximum weight: 20kg |
|---|
Australia | Maximum weight: 20kg |
|---|
New Zealand | Maximum weight: 20kg |
|---|
United States | Maximum weight: 20kg |
|---|
Maximum weight: 10kg |
Canada | Maximum weight: 20kg |
|---|
Maximum weight: 2kg |
United Kingdom | Maximum weight: 20kg |
|---|
Indonesia | Maximum weight: 20kg |
|---|
Size limit |
|---|
Hong Kong | Length+width+height ≦150cm |
|---|
Macao | 100cm (L) X 80cm (W) X 100cm (H) |
|---|
Singapore | Maximum length ≦100cm |
|---|
Malaysia | Maximum length ≦100cm |
|---|
Japan | Length+(2*width)+(2*height) <300cm |
|---|
Maximum length ≦60cm |
South Korea | Length+(2*width)+(2*height) <300cm |
|---|
Thailand | Length+(2*width)+(2*height) <300cm |
|---|
Australia | Maximum length <158cm |
|---|
New Zealand | Maximum length <158cm |
|---|
United States | Maximum length ≦180cm |
|---|
Maximum length ≦60cm |
Canada | Length+(2*width)+(2*height) <300cm |
|---|
Maximum length ≦60cm |
United Kingdom | Maximum length ≦175cm |
|---|
Indonesia | 100cm (L) X 80cm (W) X 100cm (H) |
|---|
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