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Help on the subject of sending parcels

 Here you will find questions and our answers relating to the subject of sending parcels: from initiating the shipping order via the maximum permitted weights and dimensions for DPD parcels right across to our parcel tracking function.

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  • Sending - General
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How can I check on the location of my parcel?

How many delivery attempts does DPD make to business addresses?

What is the diesel/kerosene surcharge, and how is the fuel surcharge calculated?

Can the driver pack my parcel for me?

What goods are excluded from transport?

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  • Sending - Weight & dimensions
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How large can my parcel be?

Pakethöchstgewicht

What does \'girth\' (combined circumference plus longest side) mean?

What if I don’t know the weight and the dimensions of the parcel?

What is the volumetric weight? And how do I calculate it?

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  • Sending - DPD Services
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What is DPD fresh?

Does DPD also deliver in the weekend and in the evening?

I have a webshop. What can DPD do for me?

To which countries can I send parcels with DPD?

What is DPD Classic?

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  • Sending - Parcel tracking
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How can I check on the location of my parcel?

What is Predict? How is the private consignee informed?

What is the P number and where can the recipient find it?

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  • Sending - International shipping
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What shipping documents are required in international parcel shipment?

Commercial and pro forma invoice, what is the difference?

Export declaration

In what cases is a commercial invoice required?

Ireland does not have a postal code system, but this is required when the order is started. What do I have to do?


 

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