In addition to the correct parcel label the sender should attached next document to the parcel: Export declaration in one copy, Invoice (or proforma-invoice) in at least three copies. Documentation should be in English, put into the plastic pocket and attached to the package.

The information about the sender and recipient (company name, address) must be the same on the shipment's customs documents (invoice, delivery note, etc.) and on the parcel label.

The goods are automatically returned if customs documents are missing or if the shipment is oversized. The goods are stored at the customs checkpoint for up to 7 business days if the Sender/Recipient data is inaccurate or needs to be added.

More information on arranging customs procedures relevant upon sending parcels to the United Kingdom can be viewed here.

Upon sending a parcel out of the European Union, in the absence of customs documents, a claim of 25 euros will be added to the price.
DPD is not responsible for the preparation of customs documents and the accuracy and sufficiency of the information contained therein, as well as for the payment of customs duties and VAT. If a DPD representative has paid customs and/or VAT on behalf of the recipient and the recipient fails to perform its obligations to the DPD representative, DPD has the right to demand the payment of the amount unpaid by the recipient from the customer.

If the value and / or weight of the goods exceeds €1,000 / 1,000 kg, the sender of the goods shall declare the goods to the Estonian customs agency. The sender of the goods shall attach 1 copy of the declaration to the invoice in a plastic bag.

 The goods must be accompanied by an invoice (5 copies). The invoice must be in a document pocket affixed to the packaging.

 If the goods have all the necessary and required customs documents, then usually customs formalities are arranged for the goods within 1 working day after the arrival of the goods in the country of destination. The goods are then available for delivery.

The goods are automatically returned if customs documents are missing or if the shipment is oversized. The goods are stored at the customs checkpoint for up to 7 business days if the Sender/Recipient data is inaccurate or needs to be added.

 All major customs brokerage companies can provide more detailed information about the requirements for arranging export customs formalities. For example, A-Tolliagentuur. A brokerage company of the country of destination can provide the most accurate answers to the sender’s questions regarding the terms and conditions and legislation of import customs formalities.