DPD customer service

Yes, you can also send parcels via our Pickup parcelshops. Returns and parcels that are provided with an online and paid parcel voucher can be placed in any of our 800 shops. Ask your shipper to provide you a parcel label or create it yourself via our online shipping tool DPD Web Parcel.

Yes, you are welcome to collect parcels for a family member, friend or acquaintance. To do so you will need proof of identity and an authorisation form filled out by the consignee of the parcel.

There are 800 Pickup parcelshops in Belgium and Luxemburg. There are 42,000 throughout Europe.

Without a return parcel label it is unfortunately not possible to hand in parcels for return at our Pickup parcelshops. If you need a return parcel label, please contact the shipper.