For our own protection and the protection of our customers, there are some goods we cannot store or send. First and foremost these are objects that are classed as hazardous under national and international laws. Also excluded from transport are any items that might represent a danger to people or other goods being transported, on account of their characteristics or their packaging. Also excluded from transport are:

• Jewellery, precious stones and precious metals

• Coins and banknotes of any kind

• Any form of payment instrument (credit cards, uncrossed cheques, etc.)

• Artworks

• Legally prohibited publications of any kind

• Alcohol (with the exception of alcoholic drinks)

• Perishable or frozen foods

• Plants

• Animals, living or dead

• Illegal drugs

• Firearms

 Further information on excluded goods is available in our general terms & conditions.