Experts in food shipping

Optimal freshness door to door

Experts in food shipping

Optimal freshness door to door

DPD fresh is a new express transport solution for delivery of all your grocery, fresh or deep frozen products* to your business and private customers. Whether you're a producer, manufacturer, distributor or e-tailer, you can rely on our expertise in terms of retail delivery, tracking, and cold chain compliance.

Your benefits at a glance

Next-day delivery

Advanced notification with delivery time frame of 1 hour

To private and professional customers

Temparature control

DPD fresh

DPD fresh is an express transport solution for home delivery throughout Belgium of all your grocery, fresh or deep frozen products* the next day. We provide express delivery to your customer's doorstep for:

  •  your fresh products between 0 and 4°C

  • your deep frozen products at a temperature of less than -18°C

  •  your grocery products at room temperature

With DPD fresh you have the advantage of tracking and monitoring of the temperature of your parcels.

And we offer Predict™, which lets receivers know the date and time slot for delivery in advance and allows them to reschedule their delivery if necessary.

*Excluding minced meat, ice-packed fish or hot products.

Specific process for the best possible food safety

Food products are fragile and sensitive and thus require special care. In order to reassure you that we transport your products in the best possible food safety, conditions, we have developed a process specifically for the food market.

  • Implementation of a Food Safety Control System in compliance with regulatory requirements for food transport.

  • Use of the DPD network, whose depots are fitted with cold rooms.

  • Use of containers equipped with the cold system and meeting ATP standards.

  • Monitoring of parcel temperatures allowing automatic and immediate warning in the event that the cold chain is broken.

  •  A team of customer service specialists

Specific process for the best possible food safety

Food products are fragile and sensitive and thus require special care. In order to reassure you that we transport your products in the best possible food safety, conditions, we have developed a process specifically for the food market.

  • Implementation of a Food Safety Control System in compliance with regulatory requirements for food transport.

  • Use of the DPD network, whose depots are fitted with cold rooms.

  • Use of containers equipped with the cold system and meeting ATP standards.

  • Monitoring of parcel temperatures allowing automatic and immediate warning in the event that the cold chain is broken.

  •  A team of customer service specialists

A new depot in Asse

The start of this new service comes with the opening of a new location in Asse-Zellik (BE).

This new depot will serve as a hub for the DPD fresh parcels as well as CLASSIC parcels and will therefore be equipped with dedicated cold and freezer rooms for food and a ‘regular’ sorting line for the other parcels. Because of the central location, food produce will be delivered to the end customer fast and at the right temperature. Moreover, the 16,400 m² of space offers plenty of opportunity for further growth.

Frequently asked questions

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In which regions will DPD fresh be deployed?

We actually launch in the Brussels region, including all neighbouring municipalities. All individuals and businesses within the Brussels Ring will be able to receive parcels with DPD fresh. Over the following two years, new regions will be added systematically. At the start of 2021, we will already deliver in other parts of Belgium. Which depots and cities exactly are added, will be decided together with prospects and clients, to align with their priorities.

When wil this service be available for customers in Luxembourg?

We plan to start domestic local volumes at the start of next year, 2021. In order to guarantee maximum freshness of your products, we are required to adjust our systems so that we can monitor the temperature from start to finish. Want to know more about DPD fresh? Pass us your contact details via this form. We are happy to hear about your plans and to maybe start our collaboration in 2021.

Is this a B2B or B2C service?

DPD fresh will be launched for delivery to businesses (shops, restaurants, caterers…) and private individuals (meal boxes…). For both target groups a Predict service (detailed info with a 1 hour timeframe) will be available. In order to guarantee the freshness of your products, we cannot deliver at a pick-up point or at a safe place.

Why choosing to deploy an actively refrigerated network?

By actively refrigerated network we mean refrigerated containers in the depots and active temperature control in the vehicles on road to delivery. That way, you as a client do not need to use expensive and in many cases polluting packaging material to store your goods at temperatures below 4°C until/during delivery. DPD fresh supports innovations in delivery of fresh foods in a sustainable way, whilst guaranteeing to uphold the cold chain.

I am interested in DPD fresh. How can I get in touch?

Thank you for your interest in DPD fresh! You can use this form and enter your details; we will be in touch as soon as possible to go over your plans. Talk to you soon!

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