We try to deliver all goods on the first attempt. If the courier cannot reach the recipient at the address or by telephone, the parcel will be automatically forwarded to a DPD parcel locker. If the consignment does not fit in the locker, it will be forwarded to delivery again if the contact information is correct. If the courier cannot contact the recipient in the second delivery, the consignment is taken to the terminal, where it is stored for 7 working days, and the recipient can pick up the goods themselves. If the goods are not picked up, the parcel will be sent back to the sender.