Data protection@DPD

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Data protection@DPD

DPD is committed to the protection of your personal data. Read our Privacy and Data Protection Statement for more details.

Personal data information for myDPD

The company GeoPost, with registered office at 26 rue Guynemer 92130 Issy-Les-Moulineaux France, that is the parent company of the DPD, Seur and Chronopost subsidiaries, is the controller of myDPD.

The personal data are processed in the course of delivery services agreements. GeoPost hereby informs Users that the personal data collected are not mandatory for the performance of the delivery services, but they facilitate it.

The data will be used by GeoPost, its European entities and/or any third party involved in the performance of the services, particularly:

  • To perform the delivery services.

  • To issue offers of similar products and services, by any mean of communication, as part of customizing business relations.

  • To measure the level of satisfaction of the Users and improve the offers and services of GeoPost and its subsidiaries.

The personal data of the User are kept for a maximum of three (3) years following his last connection to myDPD, except for the physical address of the User that is kept five (5) years.

The User shall have the right of access, and to rectification, object, restriction of processing, data portability by transmission of his data where technically feasible, and erasure of his personal data. These rights may be exercised by sending an e-mail to [email protected].

For any problem linked to the management of his personnel data, the User shall have the right to lodge a complaint with any relevant supervisory authority.

Version 01/12/2017

The renewed platform of DPD Web Parcel is managed by our supplier Packlink. You can consult their privacy policy via the button below.