Here you will find questions and our answers relating to Pickup parcelshops. For example, you can find out how you can send and receive DPD parcels at one of our 800 parcel shops, or how you can open your own Pickup parcelshop.
As soon as we have delivered your parcel to the Pickup parcelshop, you receive a notification by email and/or SMS. If you have redirected your parcel or if we have not located you at home, we inform you about the options for pickup on the parcel notification card which is placed in your letterbox. If no day is indicated, your parcel is available for collection immediately.
Parcels which are delivered to the Pickup parcelshop are stored there for 7 calendar days. Calendar days are every day of the week, including Sunday. After that the parcel is returned to the consignor.
We\'re happy to welcome you in our network. Apply here.
Do you know a store (copy shop, drugstore etc.) in your neighbourhood which would be a suitable parcel shop? You are welcome to propose it to us using our online form – we appreciate your tips and suggestions.