Can DPD Poland adjust customs fees?
DPD Poland cannot change or interfere with the rates and fees resulting from the obligation to cover costs, duties and taxes;
DPD Poland cannot change or interfere with the rates and fees resulting from the obligation to cover costs, duties and taxes;
DPD Poland cannot correct the documentation issued by DPD Netherlands;
Information about the amount due is sent by DPD Netherlands. You can pay the amount due using the link provided in the body of the message. The only available payment method is the credit card;
Because the parcel entered the European Union in the Netherlands, and the customs rules of the European Union stipulate that the customs declaration must be completed in the first country after crossing the border - even if the parcel is transported further. In the case of parcels sent in DPD UK, the place of import is the Netherlands, therefore the Dutch VAT rates apply;