How can we help you?

Here you will find useful information and helpful tools relating to parcel shipping.  We’ve put together all the relevant information on domestic and international shipping. We also offer multimedia operating instructions for our products and services, and an overview of all available interfaces to the various shop and shipping systems.

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  • Corona
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How should I act as the consignee of a parcel?

How should I act as the shipper of a parcel?

How is DPD dealing with the Pickup parcelshops in the current situation?

Are there any restrictions on parcel shipping?

What steps is DPD taking in response to the spread of the coronavirus?

What specific restrictions apply to parcel deliveries within Germany?

What specific restrictions are there on international parcel shipping?

Parcel shipping with DPD: information on the delivery situation in Austria

Parcel shipping with DPD: information on the delivery situation in Italy

Parcel shipping with DPD: information on the delivery situation in France

Parcel shipping with DPD: information on the delivery situation in Spain

Parcel shipping with DPD: information about the delivery situation in Great Britain

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  • Versenden - Maße und Gewichte
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How do I calculate the size of my parcel?

How heavy can my parcel be?

What can I use as packaging material, and what is the best way to pack a parcel?

What does \'girth\' (combined circumference plus longest side) mean?

What happens if I don\'t know the weight and dimensions of the parcel?

Tips and tricks

Tips and tricks

The DPD App
Installing and using our app is as simple as this – with explanatory videos.

Express shipping
There are times when fast delivery is essential. Opt for our Express service - domestic and international.

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science, but there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Parcel box
Sending, receiving and returning parcels: this is how the parcel box works with DPD.

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Outstanding parcel shipping

As a leading parcel service provider we are constantly developing innovative products and services for our shippers and consignees.

Request prices

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  • Empfangen - Paket empfangen / umleiten
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A parcel that is displayed to me as \"delivered\" has not arrived. What is the reason for this?

Can I also register a specific neighbour for my future parcels?

Can I change the deposit okay safe place at a later time?

Can I pick my parcel up from the delivery center, too?

Can I provide a deposit okay for a family member?

Tips and tricks

Tips and tricks

The DPD App
Installing and using our app is as simple as this.

Alexa, Siri and the Google Assistant
How to manage your DPD parcel deliveries simply and intuitively with voice commands.

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science. In spite of this, there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Parcel box
Sending, receiving and returning parcels: this is how the parcel box works with DPD.

Outstanding parcel shipping

As a leading parcel service provider we are constantly developing innovative products and services for our shippers and consignees.

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  • Pickup Paketshop - Allgemeines und Service
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Either the opening hours of the parcel shop don\'t correspond to the information in the Pickup parcelshop Finder, or the parcel shop doesn\'t adhere to the stated opening hours.

How do I report a complaint?

If I wish to send a parcel from a Pickup parcelshop, what dimensions are accepted?

What does Pickup refer to?

What exclusions are there at the Pickup parcelshop?

Find a parcel shop

Find a nearby Pickup parcelshop.

Find a parcel shop

Find a nearby Pickup parcelshop.

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  • Entwickler - IT-Anbindungen
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How does the XML interface have to be structured?

What interfaces does DPD provide?

What materials management systems are supported by DPD?

What plugins does DPD provide?

Which DPD shipping solution is best for me?

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  • Unternehmen - Karriere
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At what locations does DPD offer occupational training?

How do I apply for a job with DPD?

I haven\'t found a suitable post, can I send an unsolicited application?

What documents should I send with my application?

Who can I contact if I have a question about an application/advertised vacancy?

Application tips – what is especially important to us

If you follow these tips it will help to make your application to DPD a successful one. We look forward to getting to know you!

Top 5 tips on applying

  1. Use our online application process.

  2. Send us your application documents in PDF format (max. 3 MB).

  3. Your application should contain a letter, CV and copies of your reports/references.

  4. Let us know what attracts you most to the advertised position, and what your qualifications are.

  5. We'd also be interested to learn some personal details about you, e.g. what your hobbies are.

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  • myDPD - Allgemeines und Service
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Can I change my password again at a later time?

Can I recover deleted addresses?

Can I sign up if I don\'t have a social media account?

Can the account holder be someone other than the person registered with DPD?

Do I need to enter the recipient\'s address manually when entering a job?

Help and FAQs for business customers

We have collectedinformation and instructions for shipping with myDPD for you.

Not found the answer you're looking for? Then simply get in touch with us.