28 May 2025 | Press release

5 Real Reasons to Switch to DPD

Changing delivery partners is a big move – we get it, we’re asking a lot! But those delays you’re dealing with, the lost parcels and customer complaints, it’s all costing your business money – and it’s not what you or your customers deserve.

So, here are 5 reasons why switching to DPD might just be the best decision you make for your business this year:

#1 Your customers deserve better tracking

No more “your parcel is somewhere between Cape Town and Mpumalanga.” With DPD, you and your customers get real-time tracking and on-the-go updates, so everyone knows exactly what’s happening and when you can expect to see our DPD delivery guy outside the door.

#2 We deliver like it’s personal

Because it is! To us, a parcel isn’t just a parcel. We understand that in that box or envelope could be someone’s birthday gift, an urgent report, a bank card, a hearing aid – pretty much, something that can change someone’s life and needs to be there now. That’s why we treat every delivery like it matters.

#3 Global service with a local touch

Even though we have international capabilities, we offer that small-town local South African service that makes you feel like part of the family. We have a strong footprint in major cities and smaller towns alike, and some of our delivery people have become regulars at our clients’ front door – some even on a first-name basis!

#4 We don’t just do one-size-fits-all

If you know us, you know that we don’t believe in cookie-cutter courier solutions. Whether you’re in finance, retail, healthcare, eCommerce or print media, we offer delivery options that actually work for your industry.

#5 We simply don’t drop the ball.

Yes, things go wrong – that’s life. But how does your delivery partner handle the situation when the pawpaw hits the fan? Here’s how we do it: We show up, we communicate clearly, and we make things right. That kind of reliability builds trust – not just with you, our customer, but with YOUR customers too.

The bottom line is:

If your current courier isn’t making life easier for you, it’s probably time to switch. With DPD, you’re not just getting parcels from A to B — you’re gaining a delivery partner that’s in it with you.

Let’s deliver something better for you and your customers.