Menu

Whether you’re a large international business or an emerging local enterprise, we create opportunities for all of our customers to connect with people around the corner and around the world.

As delivery experts in the B2B/B2C markets, our products and services are designed with our customers and their customers in mind. We make it our priority to know and understand the businesses we partner with, their ambitions and challenges – so that we can continue to deliver brilliantly simple solutions that make sending and receiving goods easier and more flexible.

The benefits of opening an account with DPD Laser

Live tracking

You can track your parcel’s progress with real-time parcel tracking.

In-flight redirect options

We’ll keep the recipient of your parcels informed every step of the way and our in-flight redirect options give them the option to redirect their delivery, should their plans change.

We’ll keep your customers safe

We have leveraged our technology to adjust our delivery procedure to comply with current guidelines on physical distancing. We have called this ‘contactless delivery.’ Rest assured, your parcels and your customers are safe with us.

Standard limited liability up to R1,000

If we lose or damage your parcel we’ll cover you up to R1,000 per consignment. We also offer extended liability cover up to R50,000 per parcel.

Our industry solutions

We’ve developed specialised solutions to provide
the best possible delivery experience for different
customer needs.

eCommerce

eCommerce has been a specialised focus area for DPD Laser for almost a decade. Our solution is designed by a specialist team with extensive international and domestic e-tailing experience and aims to put your customer’s experience at the forefront of everything we do by offering you choice, value for money, and convenient delivery options. We have also collaborated with other industry leaders in warehousing & fulfilment and web design; and have built plugins for most major web platforms, all to ensure that we offer a complete end-to-end solution. We understand that we are an extension of our customers’ brand and therefore play an integral part in their customer loyalty.

Healthcare

Getting healthcare products to doctors’ rooms, pharmacies, or directly to patients is now safer and easier than ever. Our Healthcare offering is overseen by a specialist team who have extensive knowledge in this field, including first-hand regulatory and compliance expertise. We also draw on the established Healthcare delivery solution of our international partner, DPDgroup – who are leaders in this space. Our customers can be assured of the highest levels of compliance and performance standards. All our employees that handle Healthcare parcels are GDP accredited with ongoing training and assessment under the guidance of our resident Responsible Pharmacist.

Fresh

Having successfully built a dedicated delivery solution for one of South Africa’s premier grocery retailers, we’ve got the expertise and experience to handle any of your online grocery and fresh produce delivery needs. As part of this solution we provide an on demand service and a next day service which gives customers a scheduled one hour delivery window supported by interactive delivery notifications throughout the delivery process.

Education 

Speed, efficiency and convenience are the hallmarks of our technology driven delivery solution. We understand the need to consider multiple distribution channels in the education sector. As a hybrid B2B/B2C final mile distribution business, we are able to utilise the same extensive network to efficiently deliver to educational institutions, retail outlets, as well as to an increasing number of home deliveries.

Beauty and Cosmetics

We understand that Beauty and Cosmetics is personal, so we never stop looking for new ways to make each customer experience memorable. In today’s fast paced and dynamic retail environment, we aim to deliver a more personal experience by building closer connections with our customers and their customers. We’re able to do that by leveraging our powerful technology platform and expansive network infrastructure which services the majority of the country on a daily basis including most major malls.

Professional and Financial Services

In a highly regulated service industry we understand the importance of a secure and controlled delivery. Our technology solution provides a comprehensive audit trail up to the point of delivery, which extends to the provision of photographic evidence of attempted delivery in instances where the recipient is not available. We provide complete visibility of parcels in real-time and our system is able to generate a secure pin (OTP) for added security upon delivery.

Download App QR Code