Here you will find questions and answers about our myDPD portal. We provide answers to frequently asked questions about services, features and delivery preferences.
You can change your password at any time under profile.
Unfortunately this is no longer possible.
Yes, you can alternatively register with your e-mail address and your password, which you assign yourself at the registration.
No, the name of the account holder must match the name of the registered person.
You can either enter the recipient\'s address manually or choose a receiving address from the addresses stored in your address book. To load a saved address simply click on the Address Book icon (insert icon) and select an address.
You can find a summary of all started jobs in the jobs list. Under shipping order, print shipping documents, you can print a daily current shipping list.
Yes, you can arrange the data to your requirements with the arrows next to the column.
Yes, under \"User Data \"-\"My Profile \"-\"Preferences shipping orders \" You can rename the reference fields.
Yes, you can enable this hint under User data-my profile-basic settings.
Yes, under \"User Data \"-\"My Profile \"-\"delivery obstacles\" it is possible to set a regular notification of delivery obstacles. You can select the recipient and time of the notification.
No, here you can only specify neighbors in the immediate vicinity of the delivery address. In the displayed map you will see the permissible area where you can select your desired neighbor by tap. The street is then automatically transferred to the address form. All you have to do is add the name of the neighbor. Alternatively, you can enter the entire address manually in the form.
Yes, you can change your preferences anytime and as often as you like.
You can change your desired parcel shop at any time and as often as you wish under preferences.
Here you define how we should notify you when a parcel is on its way to you. For example, you can specify your preferred parcel shop to which we should deliver your parcel if you are not at home, or you can give us a parking okay.