Why choose this service

Why choose this service

Storing your shipment in a safe place
We will keep each parcel in DPD box for 48 hours and 7 calendar days at the Pickup parcelshop.

Wide international Pickup network with opening hours during weekends
At DPDgroup you can enjoy the services of up to 58.000 Pickup points. Most of our parcelshops are open at least one day on weekends.

Regular notifications
For the first time on the day of collection, then when upon delivery of the parcel to the parcelshop. In case that the recipient doesn’t pick up the parcel within 4 days of storage time, he is informed of the impending return of the parcel to the sender.

DPD box (Pickup Station)
Pick up. Send. Whenever. 24 hours a day, 7 days a week. Pick your parcel up from your favorite e-shop or send a parcel to your friend or family.

Become a Pickup parcelshop

Become a Pickup parcelshop partner

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Pickup parcelshop

Network

Our Pickup Parcelshops network has a unique structure all over Europe.

countries

Currently, you can use the services Pickup parcelshops in 28 countries worldwide.

Pickup parcelshops in the Czech Republic

At the moment, we offer more than 1300 Pickup parcelshops in the Czech Republic.

Pickup parcelshops in the world

With DPD, you can use more than 58 000 Pickup parcelshops worldwide.

Maximum weight, length and girth

Weight up to 15 kg

The maximum permitted weight is 15 kg (for each individual shipment).

Length up to 100 cm

Maximum length of the longest side 100 cm.

Girth 250 cm

Maximum girth 250 cm (2x width + 2x height + 1x length).

Frequently asked questions and answers

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What are the opening hours of my parcelshop?

Our Pickup points are integrated into the stores and therefore it depends on the respective opening times of the specific store. In our parcelshop finder, you can find your parcelshop location near you and see what the opening hours are. If your parcelshop does not hold the stated opening hours, you can contact our team.

When will my shipment be ready to be collected at the Pickup parcelshop?

As soon as we deliver your shipment to the parcelshop, you will receive an e-mail notification together with an SMS. If you have redirected the shipment or we have not found you at home, we will inform you about the collection options on the shipment notification card, which is located in your mailbox, but you will also receive an e-mail and an SMS.

How long will my package be stored at the Pickup parcelshop?

Shipments that are delivered to the parcelshops are stored there for a period of 7 calendar days. Calendar days are every day of the week, including Saturdays and Sundays.

Can I pick up a parcels for a family member or partner?

Yes, you can pick up a parcel for a family member, friend or acquaintance. To do this, you will only need to know the PIN that will be send to the recipient of the shipment in an e-mail or SMS.