It will no longer be possible to deliver multipiece shipments to DPD Pickup parcelshops and DPD boxes.

It will no longer be possible to deliver multipiece shipments to DPD Pickup parcelshops and DPD boxes.

Dear customers,

starting May 9, 2022 it will no longer be possible to deliver multipiece shipments to DPD Pickup parcelshops and DPD boxes. DPD Pickup parcelshops and DPD boxes (Pickup Stations) will be available for single-piece (one parcel) shipments only.

For this reason, it will not be possible to redirect multipiece shipments to DPD Pickup parcelshops and DPD boxes in the DPD Kuryr application, which is widely used by recipients for this purpose; or to ask our courier to drop such a shipment at the Pickup parcelshop or DPD box.

Other services are not affected by this restriction.

What should you set up on your side?

If you use our applications for printing labels and sending data, you do not have to do anything. We will make the changes on our side.

If you use your own software, where you create the labels yourself and send the data to us via FTP server, we kindly ask you to make relevant settings in your systems. If you are unsure how to set this up, please contact our Technical Support Department at [email protected].

Thank you for your understanding!

Svitavy depot closure

Svitavy depot closure

Dear customers, Friday 29 April will be the last day of operation of depot 2373 - Svitavy. From Monday, 2.5. we will deliver shipments from Olomouc and Pardubice depots.

We apologize for any inconvenience caused.

Suspension of service

Suspension of service

Due to the situation in Ukraine, the following DPD services are temporarily suspended until further notice

  • All shipping services to / from Ukraine
  • All shipping services to / from Russia and Belarus
  • Domestic shipping services within Russia are being maintained.

We at GeoPost/DPDgroup are deeply concerned by the current situation in Ukraine, beyond the impact this crisis has on our daily operations.

As delivery experts and a company open to the world, to diversity and to solidarity, we fully embrace the statement of our co-player DHL : ”As a company that enables trade between countries and peoples across the globe, we strive for a more connected world, with peace and prosperity for everyone.”

We extend our thoughts to the Ukrainian people – including those working in our businesses in the neighbouring countries: Slovakia, Hungary, Poland and Romania - and our colleagues at DPD Russia.

In the neighbouring countries & beyond, the desire to donate is naturally strong, and acts of charity may come from individuals or be coordinated at company level. That’s what we do as Business Units and as a Group.

Our people in the business units are mobilised to bring concrete support & assistance to those who are suffering.

WARNING

WARNING

FRAUDULENT COMMUNICATION WARNING: Recently, fraudulent communication imitating DPD to extort payment card details, has been on the rise. DPD never asks its clients, either senders or receivers of parcels, for credit card numbers, CVV codes, etc. in this way. Please be careful. For more information, go to this page.