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Notification of operating restrictions

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Dear customers,

Due to capacity reasons, we do not accept orders for parcel transport with payment for transport (not for cash-on-delivery payment) by card/cash from 4 December to 31 December 2017. Transport orders with payment for transport by card/cash will not be processed in our depots, DPD CZ apps, by email or telephone. Our registered clients can continue to place orders for transport with the payment for transport on invoice.

From 6 December to 31 December 2017, we allow for only one change of address/date of delivery of your parcel. In the same time, it is not possible to select additional services of morning, afternoon and evening delivery, including the postponement of the delivery date. For such cases, we recommend you to use one of our Pickup Points.

Thank you for your understanding

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News

We are extending our working hours for you from 1 December to 22 December 2017! You can enjoy our services in our depots opened from 10:00 to 20:00 and our Customer Service Line is available from 7:00
to 19:00 hrs. (December 22 is the availability of the Customer Line only until 18:00 hrs.)

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