The General Data Protection Regulation (GDPR) of the European union regarding the protection of personal data becomes effective on 25 May 2018. Our Customer Support is happy to answer your questions after indicating the 14-digit number of the parcel, or your Client Number, or the order number, and completing the verification data. For more information about processing and securing your data, please go to www.dpd.cz/gdpr.
We apologize for complications and thank you for your understanding.
DPD Survey: According to the latest Pan-European survey, Czechs require the e-shops to be mainly transparent and fair in the form of clear prices, transport and returning goods. The vast majority of Czechs might be discouraged from buying by a bad reputation of the shop on social networks. Free shipping is required more often than before.
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