SmartGuide
What are you looking for?
Guest
Important questions about the contact-free delivery
Contact-free home delivery - acceptance by consignee at the front door
Home delivery - delivery to neighbour
Contact-free home delivery - refusal to take delivery
Contact-free home delivery - Non-delivery
Home delivery - with deposit okay (ASG)
Contact-free delivery to parcel shop - with "handshake"
Delivery to parcel shop - refusal to accept parcels
Parcel shop pickup - contact-free
SmartGuide
Home delivery - acceptance by consignee
Home delivery - delivery to neighbour
Home delivery - refusal to take delivery
Home delivery - redirection to parcel shop
Home delivery - with deposit okay (ASG)
Delivery to parcel shop - with Handshake
Delivery to parcel shop - refusal to accept parcels
Pickup order from parcel shop
Bulgarian
German
English
Polish
Romanian
Russian
Turkish
Logout
Important questions about the contact-free delivery
Contact-free home delivery - acceptance by consignee at the front door
Home delivery - delivery to neighbour
Contact-free home delivery - refusal to take delivery
Contact-free home delivery - Non-delivery
Home delivery - with deposit okay (ASG)
Contact-free delivery to parcel shop - with "handshake"
Delivery to parcel shop - refusal to accept parcels
Parcel shop pickup - contact-free
SmartGuide
Home delivery - acceptance by consignee
Home delivery - delivery to neighbour
Home delivery - refusal to take delivery
Home delivery - redirection to parcel shop
Home delivery - with deposit okay (ASG)
Delivery to parcel shop - with Handshake
Delivery to parcel shop - refusal to accept parcels
Pickup order from parcel shop
Bulgarian
German
English
Polish
Romanian
Russian
Turkish
Logout
Why is the handshake so important?
The handshake regulates the transfer of risk between the delivery driver and the parcel shop. The handshake on delivery also triggers a pickup notification to the consignee by email.
SmartGuide
/
Why is the handshake so important?