I\'m expecting a parcel, but the specified address or phone number is incorrect, what should I do?

In order to make corrections, please make sure, by using the DPD tracing system, that the parcel is still in Latvia because it is impossible to make changes to the parcel if it is on its way. If the parcel is in Latvia, inform us about the changes we need to make, in order to ensure successful delivery. You can provide the information by filling out the form on our site here.

For parcels send to Parcel lockers the receiver's telephone number can only be changed by the sender by contacting DPD. If Parcel lockers address should be changed then the parcel will be returned to the sender that can form a new shipment to the correct Parcel Locker.