Often enough we need to return received parcels. DPD offers an easy way of doing this for e-commerce companies and private persons alike. Each client is offered an individual solution depending on the specifics and needs of the company. For the recipient of goods, however, the returning is even simpler, since the parcel can just be put in a DPD Parcel Locker point.

Return solutions for business

The DPD returning service allows your clients to return goods with no hassle, if needed.

Clients that shop online not only appreciate the quick delivery of goods, but also an easy returning option. DPD has solutions that are just right for you.

Return solutions for shoppers

Just send it back.

Convenient returning of goods with DPD

When shopping online, we don't always get what we want and sometimes we must send the goods back. This is very easy to do with DPD, as the parcel can be processed at the DPD self-service portal eserviss.dpd.lv.

There is no need to print out a packing list for the parcel, just make an order at eserviss.dpd.lv and you will receive a QR code. When you go to the nearest DPD Parcel Locker point, scan the QR code and the Parcel Locker will immediately print out a packing list for your parcel.

Convenient returning of goods with DPD

When shopping online, we don't always get what we want and sometimes we must send the goods back. This is very easy to do with DPD, as the parcel can be processed at the DPD self-service portal eserviss.dpd.lv.

There is no need to print out a packing list for the parcel, just make an order at eserviss.dpd.lv and you will receive a QR code. When you go to the nearest DPD Parcel Locker point, scan the QR code and the Parcel Locker will immediately print out a packing list for your parcel.

Sending back a parcel

It only takes four easy steps to send back a parcel!

  1. Process the parcel at the self-service portal eserviss.dpd.lv.
  2. Go to your nearest DPD Pickup point.
  3. Scan the QR code and the Parcel Locker will print out the packing list for your parcel.
  4. Ship the parcel.

How should I pack my parcel?

We have summarised some useful tips on how to pack your parcel correctly, so that it makes its way back to the shipper quickly and safely.

How should I pack my parcel?

We have summarised some useful tips on how to pack your parcel correctly, so that it makes its way back to the shipper quickly and safely.