What should I do, if I notice that the packaging of the parcel is damaged at the moment of the delivery?

Point out the damage to the courier and inform them that you wish to check the contents of the parcel. Sign for the receipt of the parcel and examine the contents of the parcel together with the courier. If the contents of the parcel are intact, no additional actions need to be taken. If the content is damaged, ask the courier to draw up a damage report. If you wish to submit a claim for the damages of the parcel\'s content, please turn to the shipper who, in turn, will file a claim with the responsible DPD branch that has concluded the agreement on parcel delivery.