I wish to return the parcel to the shipper, what should I do?
The sender shall be contacted and the procedures for returning the shipments (goods) shall be agreed with him, since the conditions for each sender may differ.
Most frequently used methods of return of the shipment:
When receiving the product, a return cover sheet (Return) with a bar code is added to the parcel, the receipt cover sheet must be removed from the parcel and return cover sheet must be added. You can hand over the parcel to any DPD Pickup point https://www.dpdgroup.com/lv/mydpd/parcel-shops/search
The seller has indicated the procedures for return on its website where a link to DPD courier application form can be found (for example, for H&M parcels: https://www.return-my-parcel.com/DPD-LV/hm). You have to fill in the application form and the courier will arrive the next working day with an already prepared cover sheet. Make sure that there is no other cover sheet on return parcel and hand it over to courier when he comes.
Startseite / I wish to return the parcel to the shipper, what should I do?