Services and PLUS services | DPD CLASSIC | DPD B2C | DPD 10:00 | DPD 12:00 | DPD MAX | DPD GUARANTEE | Pickup | Pickup Return |
Collection of money (COD) | ||||||||
Return of Documents (ROD) | ||||||||
Saturday delivery | ||||||||
Delivery of non-standard and bulky items | ||||||||
Additional loader | ||||||||
Delivery to supermarkets | ||||||||
Evening delivery 18: 00-22: 00 | ||||||||
Predict (sms and email with 1 hour delivery interval) | ||||||||
Delivery with PIN code | ||||||||
Collection request (CR) | ||||||||
IDM sms / email | ||||||||
SWAP exchange service | ||||||||
Goods return label | ||||||||
Tire delivery | ||||||||
Age check 18+ | ||||||||
Compensation | up to 520 EUR parcel / 13000 EUR per shipment | up to 520 EUR parcel / 13000 EUR per shipment | up to 520 EUR parcel / 13000 EUR per shipment | up to 520 EUR parcel / 13000 EUR per shipment | up to 520 EUR parcel / 13000 EUR per shipment | Up to 265 EUR per parcel | Up to 265 EUR per parcel | |
Additional insurance | ||||||||
Re-delivery | ||||||||
DPD Safe |
DPD CLASSIC |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
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Delivery of non-standard and bulky items |
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Additional loader |
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Delivery to supermarkets |
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Evening delivery 18: 00-22: 00 |
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Predict (sms and email with 1 hour delivery interval) |
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Delivery with PIN code |
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Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | up to 520 EUR parcel / 13000 EUR per shipment |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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DPD B2C |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
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Delivery of non-standard and bulky items |
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Additional loader |
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Delivery to supermarkets |
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Evening delivery 18: 00-22: 00 |
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Predict (sms and email with 1 hour delivery interval) |
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Delivery with PIN code |
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Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | up to 520 EUR parcel / 13000 EUR per shipment |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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DPD 10:00 |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
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Delivery of non-standard and bulky items |
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Additional loader |
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Delivery to supermarkets |
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Evening delivery 18: 00-22: 00 |
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Predict (sms and email with 1 hour delivery interval) |
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Delivery with PIN code |
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Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | up to 520 EUR parcel / 13000 EUR per shipment |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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DPD 12:00 |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
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Delivery of non-standard and bulky items |
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Additional loader |
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Delivery to supermarkets |
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Evening delivery 18: 00-22: 00 |
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Predict (sms and email with 1 hour delivery interval) |
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Delivery with PIN code |
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Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | up to 520 EUR parcel / 13000 EUR per shipment |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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DPD MAX |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
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Delivery of non-standard and bulky items |
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Additional loader |
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Delivery to supermarkets |
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Evening delivery 18: 00-22: 00 |
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Predict (sms and email with 1 hour delivery interval) |
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Delivery with PIN code |
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Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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DPD GUARANTEE |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
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Delivery of non-standard and bulky items |
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Additional loader |
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Delivery to supermarkets |
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Evening delivery 18: 00-22: 00 |
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Predict (sms and email with 1 hour delivery interval) |
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Delivery with PIN code |
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Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | up to 520 EUR parcel / 13000 EUR per shipment |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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Pickup |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
|---|
Delivery of non-standard and bulky items |
|---|
Additional loader |
|---|
Delivery to supermarkets |
|---|
Evening delivery 18: 00-22: 00 |
|---|
Predict (sms and email with 1 hour delivery interval) |
|---|
Delivery with PIN code |
|---|
Collection request (CR) |
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IDM sms / email |
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SWAP exchange service |
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Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | Up to 265 EUR per parcel |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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Pickup Return |
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Collection of money (COD) |
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Return of Documents (ROD) |
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Saturday delivery |
|---|
Delivery of non-standard and bulky items |
|---|
Additional loader |
|---|
Delivery to supermarkets |
|---|
Evening delivery 18: 00-22: 00 |
|---|
Predict (sms and email with 1 hour delivery interval) |
|---|
Delivery with PIN code |
|---|
Collection request (CR) |
|---|
IDM sms / email |
|---|
SWAP exchange service |
|---|
Goods return label |
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Tire delivery |
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Age check 18+ |
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Compensation | Up to 265 EUR per parcel |
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Additional insurance |
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Re-delivery |
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DPD Safe |
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Saturday delivery
In Latvia – available in Rīga, Pierīga, Talsi, Jelgava, Jēkabpils, Valmiera, Rēzekne, Liepāja, Daugavpils, Gulbene, Cēsis, Ventspils, Saldus;
In Estonia – available in the whole country;
In Lithuania – available in Vilnius and Kaunas (cities Klaipeda, Siauliai, Panevezys, Alytus, Marijampole, Utena, Taurage, Telsiai - upon agreement;)
* Saturday delivery applies only to parcels up to 31.5 kg; Saturday delivery is provided with labels that are prepared in DPD programs
Cash on Delivery (C.O.D.)
Courier collects clients indicated amount of money (consignee pays by card) at the time of delivery and writes out a receipt for the receiver. Collected cash is transferred to a client's bank account in pre-agreed terms. In order to use this service, an enclosure of agreement about collecting cash needs to be concluded.
The service is available with a bank card in Latvia, Estonia, Lithuania, and Poland.
In Lithuania, the C.O.D. payment limit is up to 3000 EUR.
Collection Request
Collection and delivery of a parcel from an address, different from the clients' address.
The price for service in Latvia is calculated as standard price according to shipments to weight.
The service is available in Latvia, Lithuania, Estonia, Poland, Austria, Belgium, Denmark, Czech Republic, Luxembourg, Netherlands, Slovakia, Finland, Germany, Sweden, Slovenia, Hungary, France, Croatia, Bulgaria, Italy, Ireland, Portugal, Romania and Spain.
Picking up of pallets is possible from Latvia, Lithuania, Estonia, Poland and Finland.
Deliveries to the supermarket chains
Supermarket chain list includes Maxima, Rimi, Sky, Beta. The list is not completed and can be modified at any time without individual notification.
Delivery to islands
For DPD CLASSIC and B2C services
In Estonia: Kihnu, Vormsi, Hiiumaa, Ruhnu, Saaremaa, Osmusaare, Piirisaare, Naissaare
In Lithuania: the Curonian Spit
For DPD CLASSIC service
In Greece: all islands
Shipment delivery approval (POD - Proof of Delivery)
Paper or electronic document proving the executed service to the named address of delivery. In the document is visible parcels label no., receivers surname, address, signature, and the time of delivery.
Loading/unloading
If the weight of shipment at the moment of delivery is over 31.5 kg, unloading should be provided by the Receiver. If the total weight of all shipments at the moment of pick-up is over 31.5 kg, loading should be provided by the Sender.
Price for shipments loading/unloading, if it's not provided by Sender/Receiver – 0.07 EUR/kg.
Delivery of non standard packed units
If the parcel or pallet does not conform to a standard size or weight of over 700 kg, it is considered to be a large-sized, non-standard unit. If the height of the pallet is less than 1.00 m, it is considered to be a non-standard unit. If it is not impossible, because of security or measurement reasons, to put the parcel on a conveyor, for example, oils, paints, glues, and others, it is considered to be a non-standard or improperly packed unit. Delivery of non-standard packed units - standard price + 50%.
Four hand service
The service is suitable for larger parcels and especially for the transport of white home appliances.
The goods are delivered by two DPD couriers to the agreed delivery address. The goods are loaded off and are delivered to the agreed place, to the client' s door.
Higher insurance
All parcels in the DPD system are automatically provided with compensation up to 520 € per unit, but no more than 13 000 € per shipment. In the case of a concluded cooperation agreement, extra insurance is available up to 30 000 € per shipment.
Online shipment tracking (Track & Trace)
Online parcel traffic monitoring system that allows you to track your shipment at any time by entering the label of the parcel no. on the Internet.
DPD 10:00
Guaranteed delivery of items on the next working day until noon. 10:00. The service is not provided for pallets. Service available:
Latvia - Cēsis, Daugavpils, Gulbene, Jelgava, Jekabpils, Liepaja, Riga, Rezekne, Saldus, Talsi, Valmiera, Ventspils;
Estonia - Tallinn, Pärnu, Tartu;
Lithuania - Vilnius, Kaunas.
DPD 12:00
Guaranteed delivery of items on the next working day until noon. 10:00. The service is not provided for pallets. Service available:
In Latvia - Aizkraukle, Aluksne, Balvi, Bauska, Cesis, Daugavpils, Dobele, Gulbene, Jelgava, Jekabpils, Kraslava, Kuldiga, Liepaja, Limbazi, Ludza, Madona, Ogre, Preili, Riga, Rezekne, Saldus, Talsi, Tukums, Valka, Valmiera, Ventspils;
Estonia - Tallinn, Pärnu, Tartu;
Lithuania - Vilnius, Kaunas.
DPD GUARANTEE
Guaranteed delivery * in due time to the following European countries: Poland, Austria, Belgium, Czech Republic, Denmark, Luxembourg, Netherlands, Slovakia, Finland, Germany, France, United Kingdom. The service is provided only with the accompanying documents prepared in DPD, as well as information about the necessity of this service should be provided at the time of ordering. The consignment must also be marked specially.
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