In the event of problems with opening the parcel locker, it is possible to open the locker via a generated link or redirect the parcel to a DPD Pickup point or use courier assistance, without additional costs. In such an event, contact the DPD Polska Contact Center at 22 571 52 52 (call costs depend on your phone tariff /hotline open on working days from Monday to Friday from 8 am to 8 pm and on Saturdays from 8 am to 2 pm).