You can contact DPD by phone, chatbot or by checking the answers in the help center.
Yes, you can redirect your parcel even until just before delivery. You can see which redirection options are available in the live tracking information for the parcel.
Our Pickup parcelshop Finder will enable you to find DPD shops in your area. Simply enter your location or postcode into the search function in order to find out the name, address and the opening times of the stores. Our top tip: if you share your location with us in our app your local Pickup parcelshop will be displayed to you automatically.
You can only provide a deposit okay for your own parcels. Your family member can provide the deposit okay in a separate account.
Follow our driver to your front door
Change the delivery date or place up to 30 min before arrival
All for green delivery
Help us to reduce CO₂ emissions and specify a deposit okay or a favourite parcel shop