Both shippers and consignees benefit from our flexible solutions for returning parcels. As a shipper you can easily arrange a parcel collection. If you as a consignee wish to return an article, drop off your returns in one of our 800 Pickup parcelshops. There is always one around your corner!

Your options for trouble-free return shipping

Your options for trouble-free return shipping

Integrated: Pickup network
With DPD‘s Shop return, the return process is well organised. Your customer only needs to deliver the parcel to a Pickup parcelshop in their vicinity.

Efficient: Returns on request
On request, you can arrange a collection. Our driver will pick up the parcel at the consignee's home address or your business customer's office.

International returns service

With us your customers abroad can also conveniently return parcels to you.

We offer our international returns service for Belgium, Luxembourg, the Netherlands, Germany, France, Austria, United Kingdom, Finland, Sweden, Czech Republic, , Estland, Latvia, Lithuania, Portugal, Denmark.

International returns service

With us your customers abroad can also conveniently return parcels to you.

We offer our international returns service for Belgium, Luxembourg, the Netherlands, Germany, France, Austria, United Kingdom, Finland, Sweden, Czech Republic, , Estland, Latvia, Lithuania, Portugal, Denmark.

Collection requests: We pick up returns from your customers

Saving a trip:  simply request a collection via the DPD Shipping tool.  We take care of the return label and pick up the return shipment at the consignee's home address or at your customer's office.

Carbon-neutral parcel shipping

Unique on the market:  we provide carbon-neutral shipping for all parcels – at no additional cost to our customers.

The shipping of returns also involves a significant quantity of CO2. So it's good to know that we also provide carbon-neutral shipping for returns.

Carbon-neutral parcel shipping

Unique on the market:  we provide carbon-neutral shipping for all parcels – at no additional cost to our customers.

The shipping of returns also involves a significant quantity of CO2. So it's good to know that we also provide carbon-neutral shipping for returns.

With DPD, returns are as simple as this

If at any time the contents of a parcel don’t meet your requirements, you can simply send them back. Returns are fast and uncomplicated with DPD. You can drop returns off at a Pickup parcelshop.

Packing tips - for a quick and secure retoure

We'll tell you how to package your returns properly so they arrive safely at the online store.

Packing tips - for a quick and secure retoure

We'll tell you how to package your returns properly so they arrive safely at the online store.

Sending back a parcel

 

This is all it takes to send back your parcel

  1. Print out the return label. You receive the return label from your shipper and print it out.

  2. Then drop the parcel off at your local parcel shop. You can drop the parcel off at one of our 800 Pickup parcelshops. Check out right now where your local parcel shop is located.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.

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