More info
Where is my parcel?
The DPD App
No more missed parcels.
Where is my parcel?
You can change the day or place of the delivery with one click
You decide when and where we deliver your parcel. If at any time you aren't at home, our options for changing the delivery mean you will never again miss a parcel.
Providing a Safe Place
Simply give us a Safe Place online and we’ll leave your parcel in a safe place of your choice (e.g. in the garage). This is all you do:
- Select “Deliver to a safe place” from the redirection options
- Specify the safe place of your choice (e.g. “on the terrace”)
- Then if you're not at home we'll leave the parcel in the specified location
Specifying a Pickup parcelshop
Redirect your parcel to a local Pickup parcelshop. This is all you do:
- Select “Specify Pickup parcelshop” from the redirection options
- Find a suitable nearby parcel shop - We’ll deliver the parcel to the parcel shop you have specified
- We will then deliver your parcel there
Changing the day
Have the parcel delivered on a different day. This is all you do:
- Select “Change day” from the redirection options
- In the calendar simply click on your preferred day
- We’ll deliver your parcel on the day you specify
Live-Tracking: tracking your parcels in real time.
Whenever and wherever it suits you
Simply collect your parcel from your local parcel shop.
One of our 800 Pickup parcelshops is surely located near you. Have your parcels delivered to a parcel shop near you. Or redirect your home delivery to a parcel shop and pick up your parcel when it suits you. A practical solution if you’re often away from home.
Our returns service
Sometimes things don’t fit. All the shops and companies that ship parcels with us can offer you an uncomplicated returns service.
Our returns service
Sometimes things don’t fit. All the shops and companies that ship parcels with us can offer you an uncomplicated returns service.