Our drivers make two delivery attempts as standard. If the consignee is not present at the address, the driver will leave a note in the letterbox. The driver will then attempt to deliver the parcel again on the next working day. If the consignee is absent once again, the driver will leave another note in the letterbox. The note explains how the receiver can obtain the parcel.

You can create the parcel label via our online shipping tool DPD Web Parcel. Next, stick the label on your parcel and bring it to a Pickup shop closeby.

You can drop the package in any Pickup shop. To find your nearest Pickup shop in your area, see our Pickup parcelshop finder.

Parcels which you ship with DPD are automatically insured according to CMR conditions. Business customers have the additional possibility of arranging for higher insurance on demand. Please note that higher insurance can only be concluded for individual orders. You can require a higher insurance here.

Please complete the online form.

If the consignee can\'t be located, the driver leaves a notification card in the consignee\'s letter box after the first delivery attempt. The driver will drop off the parcel at a Pickup parcel shop where it will be stored for 5 working days. After that, the parcel will go back to the hub where it finally will be returned to sender.

For a 2B sending, the driver will make three delivery attempts. In case non of the deliveries was successful, the parcel will be shipped back to sender.

With ParcelLetter you send your smallest parcel at the best rate. This service is only available via the online shipping tool DPD Web Parcel. As an occasional shipper, this service fits you best.

Are you looking for a contractual commitment with DPD? Feel free to contact us for an individual offer.

This is available from stationery shops, supermarkets or DIY stores. Often they will let you have cardboard boxes and other packaging material free of charge. In order to ensure trouble-free shipping it is essential to use the right packaging material.

More information on packing.

Unfortunately we aren't able to deliver to P.O. Boxes.

With DPD you can send parcels with a maximum weight of 31.5 kg and a maximum length of 1.75 m to home addresses or business addresses. Parcels to collection points are limited to 20 kg and a length of 1 m.