Experts in food shipping

Provide your customers with the best freshness possible!

Experts in food shipping

Provide your customers with the best freshness possible!

DPD fresh is a new express transport solution for delivery of all your grocery, fresh or deep frozen products* to your business and private customers. Whether you're a producer, manufacturer, distributor or e-tailer, you can rely on our expertise in terms of retail delivery, tracking, and cold chain compliance.

Your benefits

Next-day delivery

 

Advanced notification with delivery time frame of 1 hour

 

To private and professional customer

 

Temparature control

 

DPD fresh

DPD fresh is an express transport solution for home delivery throughout Belgium of all your grocery, fresh or deep frozen products* the next day. We provide express delivery to your customer's doorstep for:

  •  your fresh products between 0 and 4°C
  • your deep frozen products at a temperature of less than -18°C
  •  your grocery products at room temperature

With DPD fresh you have the advantage of tracking and monitoring of the temperature of your parcels.

And we offer Predict™, which lets receivers know the date and time slot for delivery in advance and allows them to reschedule their delivery if necessary.

*Excluding minced meat, ice-packed fish or hot products.

Specific process for the best possible food safety

Food products are fragile and sensitive and thus require special care. In order to reassure you that we transport your products in the best possible food safety, conditions, we have developed a process specifically for the food market.

  • Implementation of a Food Safety Control System in compliance with regulatory requirements for food transport.

  • Use of the DPD network, whose depots are fitted with cold rooms.

  • Use of containers equipped with the cold system and meeting ATP standards.

  • Monitoring of parcel temperatures allowing automatic and immediate warning in the event that the cold chain is broken.

  •  A team of customer service specialists

Specific process for the best possible food safety

Food products are fragile and sensitive and thus require special care. In order to reassure you that we transport your products in the best possible food safety, conditions, we have developed a process specifically for the food market.

  • Implementation of a Food Safety Control System in compliance with regulatory requirements for food transport.

  • Use of the DPD network, whose depots are fitted with cold rooms.

  • Use of containers equipped with the cold system and meeting ATP standards.

  • Monitoring of parcel temperatures allowing automatic and immediate warning in the event that the cold chain is broken.

  •  A team of customer service specialists

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In which regions will DPD fresh be deployed?

We deliver your groceries, refrigerated and frozen food products throughout Belgium and we also export to France. All individuals and businesses within this area will be able to receive parcels with DPD fresh. Over the following two years, new regions will be added systematically. Which depots and cities exactly are added, will be decided together with prospects and clients, to align with their priorities.

I am interested in DPD fresh. How can I get in touch?

Thank you for your interest in DPD fresh! You can use this form and enter your details; we will be in touch as soon as possible to go over your plans. Talk to you soon!

Is this a B2B or B2C service?

DPD fresh will be launched for delivery to businesses (shops, restaurants, caterers…) and private individuals (meal boxes…). For both target groups a Predict service (detailed info with a 1 hour timeframe) will be available. In order to guarantee the freshness of your products, we cannot deliver at a pick-up point or at a safe place.

Why choosing to deploy an actively refrigerated network?

By actively refrigerated network we mean refrigerated containers in the depots and active temperature control in the vehicles on road to delivery. That way, you as a client do not need to use expensive and in many cases polluting packaging material to store your goods at temperatures below 4°C until/during delivery. DPD fresh supports innovations in delivery of fresh foods in a sustainable way, whilst guaranteeing to uphold the cold chain.

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