The longest side of the parcel should be no longer than 175 cm and the overall size (2x height + 2x width + length) should be 300 cm maximum.

Integrate our services optimally with your CRM and shop systems, and ensure a fast and convenient delivery process to make sure that delighted consignees become long-standing customers.

In other words, you can work with a shipping tool which helps you managing the online orders and preparing them for shipment. Next to that we offer you a vast assortment of plugins and integration solutions. On top of that, as a retailer you can connect your own shop stores with the Pickup network. This way you offer your customer an extra location for picking up or bringing back their order.

More information.

Request a competitive offer, of course without obligation.

DPD offers a number of plug and play solutions which enable the professional connection of your shop with the DPD system. These platforms support our shipping solutions:  Magento, Prestashop, Opencart, Shopify, Picqer and Woocommerce.

You will  find further information on this subject right here.

As of 1 January 2023, the fuel surcharge is being replaced by the energy surcharge. More information can be found here.

The girth is the maximum permitted parcel size. It is calculated as follows: (height + width) x 2 + length of the parcel in cm. You can calculate this conveniently online in our girth calculator.

A precise calculation of the transport costs can only be made if all the necessary shipping details for your parcel are available. This is the only way to avoid unnecessary surcharges for parcels which haven\'t been weighed or measured correctly. You can use your own scales, for example, to check the weight of the parcel. To measure the parcel you can use a ruler, a folding rule or a measuring tape. DPD reserves the right to apply a surcharge if the consignor\'s parcel data diverges from the measurements which are taken at the depot.

Overall, we can ship to more than 200 destinations worldwide. You can check the shipping planner to make sure we can send your parcel to the required destination.

If you'd like more information, we're happy to provide you with a personalised offer.

No, unfortunately not. We only accept parcels that are ready for shipment. For DPD to safely transport a parcel, it must be properly packed before we can accept it.

Transport your parcels safely - read our packaging advice.

Volumetric weight is a standard formula which is used in the airline industry and which includes density in the calculation of the transport costs. Volumetric weight is based on the volumetric standard of IATA (International Air Transport Association). On the basis of this calculation the space which the parcel will occupy inside the aircraft is compared with the actual weight of the parcel.

The shipping cost is based on the higher of the two values, in other words either the actual overall weight or the volumetric weight of the parcel. The higher weight is then used for the calculation of the shipping tariff.

The calculation of the volumetric weight depends on the individual service provider. As a rule the following formula is used:

Length x width x height / 6000 = volumetric weight

The DPD volumetric-weight calculator will help you to calculate the volumetric weight of your parcel quickly and conveniently.

(for shipments which contain a number of packages you simply add the individual results)

If you use the Predict service, DPD will inform the private consignee in advance about the day on which the parcel is scheduled for delivery. If the day in question is not convenient, the consignee can change the day anywhere up to one hour prior to delivery. All the consignee has to do is follow the link in the notification (SMS or email) sent by DPD in order to change the delivery date.

The consignee can have the date and address of delivery changed and

• collect the parcel from their nearest Pickup parcel shop,

• have it delivered on a different day,

• have it delivered to a different address, or

• have it deposited at a safe location.

On the day of delivery itself, the consignee will be informed by email or SMS of the one-hour time window in which the parcel will arrive.