Problem-free shipping with DPD.

Problem-free shipping with DPD.

To make your shipping as easy as possible, we have compiled all the important details, valuable tips and useful tools . 

Packing tips

Easy and secure shipping thanks to our packing tips.

Quick tips for secure packaging

  1. Make sure the product is completely packed

  2. Use sufficient packaging inside to make sure the parcel is shock-resistant

  3. The parcel must be able to withstand a diagonal drop test from a height of 80 cm

  4. Cover the outer packaging with tape that cannot be removed without being noticed. By doing so, you prevent the contents from being lost or stolen.

  5. Goods that do not satisfy the packaging conditions cannot be transported

Maximal dimensions

Your parcel can weigh up to 31.5 kg and the combined dimensions (longest side + circumference) can be max. 300 cm. In addition the max. length can be 175 cm (longest side). The Girth and Volumetric Weight Calculator will help you to check the relevant weights and sizes.

Excluded goods

Some goods cannot be shipped with DPD. These include live animals, firearms and particularly valuable goods, such as precious metals and precious stones. For comprehensive information on the excluded goods and on shipping with DPD, please check our General Terms of Business.

Service alert

Unforeseen circumstances such as strikes or severe weather conditions can influence parcel delivery. Similar developments are being communicated via the service alert page. We advise you to save this page as a bookmark in your browser. Stay up to date at any time!

Help on international shipping

Various accompanying documents are required for international shipping, depending on the customs regulations of the country into which you are importing and the type of goods you are sending. On the following pages you can find out which documents you will need for international shipping with DPD, and how to fill in the documents correctly. In addition we support you with our shipping planner and delivery time calculator in preparing and coordinating your international parcel shipments.

Easily reschedule your delivery with the DPD App

Easily reschedule your delivery with the DPD App

Live-Tracking
Live-Tracking shows you exactly where your parcel is.

Redirection options
You decide when and where we deliver your parcel.

Sending parcels
Using our app you can send parcels with a few taps of the screen.

My parcels
An overview of your incoming parcels, any time and at any place? Simply register and the information will be available on any device.

Leaving for a relaxing holiday?

Please let us know! We’ll adapt our delivery scheme to your holiday planning.

During the yearly holiday periods (July/August – Christmas season) we store your parcels for two weeks. The parcels will be send back in case we’re unable to delivery after these two weeks. Your DPD contact person will be happy to tell you more about this.

Girth and Volumetric Weight Calculator

Normal Girth Calculator

Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Your holiday planning