13. June 2024 | Press

IMPORTANT INFORMATION: 13 June 2024 – Geopost provides Information on Cybersecurity Incident

Geopost announces having identified a cybersecurity incident consisting of a recent unauthorized access to a database operated by its subsidiary in Spain.

After becoming aware of the incident, the company proactively informed the National Cybersecurity Institute (INCIBE) and the Spanish Data Protection Agency (AEPD), for the appropriate purposes, and promptly began an investigation with the assistance of cybersecurity experts.

This investigation allows to confirm that the compromised data is limited to those necessary for the provision of the transport service, i.e. name, surname, postal address, email address, and in certain cases, telephone number.

Geopost also confirms having taken, with its Spanish subsidiary, all the necessary measures to manage the incident and mitigate its impact, guaranteeing that our response has been immediate, and our security system reinforced. More specifically, the remediation measures include a range of security actions such as password renewals, formatting of affected devices, improvements in network security, real-time monitoring and improvements in the automation of response to suspicious events to protect our systems and information.

This case, which is not a ransomware situation, may lead to the use of the stolen data for spamming or phishing attempts. We therefore invite our senders or receiving customers to increase their level of precaution with regards to suspicious email or telephone calls from unknown contacts.

Interested parties are invited to contact the Data Protection Officer of Geopost SA through the email address [email protected] to answer your questions, expand on the available information or receive useful advice.

Contacts for media


Patricie Turková

Rubikon PR



DPD (Direct Parcel Distribution CZ) is a part of the group Geopost, the largest parcel delivery network in Europe. DPD's goal is to become a leader in the field of sustainable delivery and the main enabler of e-commerce development. With its 1,500 couriers and a network of more than 5,000 Pickup points and self-service lockers, DPD is one of the leading delivery companies in the Czech Republic. As the only parcel delivery company in the Czech Republic, it offers the Predict service - the customer knows in advance when the parcel will be delivered, exactly within 1 hour interval. At the same time, you can change the time or place of delivery according to your preferences in the myDPD application.

Thanks to Geopost, DPD customers can use over 100,000 Pickup points throughout Europe and send parcels to 230 countries worldwide thanks to the brands DPD, Chronopost, SEUR, BRT, Speedy and Jadlog. The company is the first global parcel delivery company to have its short- and long-term emission reduction commitments validated by the independent SBTi (Science Based Targets initiative).

As part of La Poste Groupe, Geopost reported revenue of €15.69 billion in 2023 and delivered 2.1 billion parcels worldwide.