When will my shipment be ready to be collected at the Pickup parcelshop?

As soon as we deliver your shipment to the parcelshop, you will receive an e-mail notification together with an SMS. If you have redirected the shipment or we have not found you at home, we will inform you about the collection options on the shipment notification card, which is located in your mailbox, but you will also receive an e-mail and an SMS.