Several delivery services are available to meet your logistical needs. With Predict, you can ensure optimised home delivery, offering customers the possibility of knowing the delivery time slot and modifying their choices in the event of absence. The Relay service allows parcels to be dropped off at a relay point chosen by the customer. DPD Classic is designed for sending parcels to professionals. Finally, the Return service offers your customers the facility of returning a parcel from one of our 10,000 Pickup relays in France.
Install your Zebra or Citizen thermal printer on a Windows PC to use it with myDPD for Business by following this step-by-step tutorial.
To generate a shipping label, fill in the recipient's details, choose the shipping service, enter the package information, validate, then print the label. These simple steps ensure that the label is created quickly and accurately, simplifying the shipping process.
To send a parcel to an individual at home using Predict, go to the 'Ship' section, select 'Create a shipment', enter the recipient's details, choose the Predict service, enter the parcel details and then click 'Create'. It's simple and efficient.
You can obtain the full list of country codes by consulting the official documentation for ISO 3166-1 alpha-2 standards.
Here are some examples of commonly used country codes:
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FR : France
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DE : Germany
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US: United States
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GB: United Kingdom
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ES: Spain
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IT : Italy
You have three simple options for generating a Returns label for your recipient. Firstly, when creating a Predict label, simply tick the additional service to print the returns label. Secondly, by creating a shipment with the Returns service. Finally, when creating a Relay label, tick the additional service to authorise the recipient to return the parcel.
To send a parcel with DPD Classic Intercontinental, use the Classic Service by printing the invoices and affixing them to the parcel. Note that some countries are excluded, such as Antarctica, Cuba, North Korea, Mongolia, Somalia and Russia. See complete list.
To cancel a shipment, go to the 'Shipping' section, access 'My shipments', select the package you want to cancel, click on the bin icon and confirm.
To export a list of your shipments, go to the 'Ship' section, then click on 'My shipments'. Select the shipments you want to export, then go to 'Actions' and choose 'Export shipments'. You can download the file in Excel or CSV format.
Yes, you can insure the value of your parcel by entering the desired insurance amount when creating the shipment.