How to export to a destination subject to customs?

Remember to check the points below!

Reminder: Customs formalities apply to countries that are not part of the European Union.

All our Customs advice

All our Customs advice

We provide you with a document containing all our practical advice on customs formalities so that you can export under the best conditions (document in French only).

Incoterms are used for :

  • All destinations with customs formalities in Europe: Andorra, Bosnia and Herzegovina, Isle of Man, Liechtenstein, Norway, United Kingdom, Serbia, Switzerland and Ukraine.

  • All intercontinental destinations.

Only the incoterm DAP is accepted and must be stated on the invoices (1 copy + 1 original) DAP (Delivered At Place):

  • Transport costs to be borne by the shipper

  • Duties and taxes to be borne by the recipient

Incoterm DDP (Delivery Duty Paid) is only valid for Switzerland and Liechtenstein.
For more information, please contact your sales representative.

For the Incoterms used for your shipments to the UK and Isle of Man, please read our section devoted to Brexit.


Invoice Templates

  • Pro forma invoice

Invoice for goods not intended for sale (gifts, samples, etc.).

Invoice that has no book value.

  • Commerciale invoice

Invoice for goods not intended for sale.

Accounting document.

In French for Andorra, Switzerland & Liechtenstein and in English for all other destinations.

Our commercial and pro forma invoice templates (in French and English) are available for download at the bottom of this section.


The shipper

The following information must appear on the invoice:

  • Letterhead of the sending company is mandatory

  • Sender's name

  • Sender's full address

  • SIRET No.

  • VAT No. (FRxx xxx xxx xxx)

  • EORI No. (FR + full SIRET No.)

The EORI number shall be used for the identification of economic operators in their relations with the customs authorities.EORI registration is compulsory before any customs operation can take place in a Member State.

This number is granted on request to the local customs office, document CERFA 13930*01.

To get your EORI number, go to the following website:


The consignee

The following information must appear on the invoice:

  • Recipient's name

  • Full address (NO P.O. Box)

  • Recipient contact

  • Phone number

  • VAT No. of the recipient or National Trade Register No.


The goods

The following information must appear on the invoice:

  • Accurate and complete description of the nature of the goods in English (exception: French possible for Switzerland, Andorra, Liechtenstein)
  • Compulsory customs nomenclature (see Chambers of Commerce)
  • Quantity + unit value of each product. Quantity and value must be given for each product constituting the order.
  • Value of each product always excluding taxes (the total amount of the invoice ALSO)
  • Origin of the goods in English (place where the goods were manufactured).

If European Union origin, the preferential origin indication* is required in order to reduce duties and taxes on arrival.

-In French: “L’exportateur (autorisation douanière n°) des produits couverts par le présent document déclare que, sauf indication claire du contraire, ces produits ont l’origine préférentielle UE: nom du pays, date, signature, nom en majuscules.”

-In English: “The exporter of the products covered by this document declares that, except where otherwise clearly indicated, these products are of UE preferential origin. (E.g. Customs authorization n° 452 TROYES CRD)

  • Currency used (Euro €, US Dollar $, etc.)

  • Number of parcels shipped + their weight (gross and net)

  • Incoterm DAP for all destinations (except Switzerland and Liechtenstein where DDP is possible)

For more information, please contact your sales representative.

For the Incoterms used for your shipments to the UK and Isle of Man, please read our section dedicated to Brexit. IMPORTANT: Prohibited goods:

  • Medicine

  • Chemical and hazardous products (aerosols, etc.)

  • Perishables (chocolate, food, etc.)

  • Goods containing alcohol (bottle, perfume, etc.)

No products (hazardous materials or weapons) are authorised for export.



Customs label MANDATORY in addition to the DPD label:

for ALL export parcels to destinations subject to customs duties outside the European Union, including ALL intercontinental destinations (except Cyprus & Malta).




  • 2 pro forma or commercial invoices: 1 copy + 1 original

  • Sender's full contact details

  • Recipient’s full contact details

  • Check the postcode of the destination country

  • Full description of the goods

  • Value of goods always exclusive of tax

  • Indication of the currency used: Euro, Dollar, etc.

  • Check the incoterm

  • Customs label

  • Check that the label is printed correctly

  • Check the strength of the packaging