We work alongside you to offer straightforward and practical solutions so that you can export under the best possible conditions.
Our DPD CLASSIC Europe offer is designed to meet your needs.
Our 900 depots in more than 30 countries will offer you the same local presence you are used to in your home country.
We guarantee you a service recognised for its quality and regularity.
The DPD CLASSIC Europe service offer in a nutshell :
32 destinations covered in Europe
Swift transport of your parcels & documents weighing up to 30 Kg in Europe
Delivery times varying from 2 to 6 working days depending on the destination (excluding customs delays).
Delivery from Monday to Friday
Delivery with postage paid
Continue expanding with DPD CLASSIC Europe!
See how your parcel travels across Europe in the video below! :
You can count on the DPD teams to deliver a reliable and efficient experience with the DPD CLASSIC Europe service offer.
Biggest integrated European road network
European coverage with more than 900 depots and 60 sorting hubs offering world-class expertise, with more than 7.5 million parcels delivered every day
Efficient door-to-door delivery times
1 single contact in your depot for your shipments and collections in France and Europe
Efficient traceability: clear and transparent tracking of all your parcels in Europe
A standardised process throughout Europe
Don't wait any longer and let us help you with your export strategy!
These standards enable us to guarantee you cost savings, processing quality, increased productivity and the safety of your goods. They must be respected for all your shipments in Europe:
As part of our DPD CLASSIC Europe service offer, you have the possibility to make a Collection Request of one or more parcels in the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein*, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
* Destinations requiring customs clearance
There are then three possibilities for delivery of the parcel:
in the European country where the parcel was collected
in a third country served by our network
Our advice :
For a Collection Request made in a country subject to customs, the invoices must appear on the letterhead of the sending customer, who must affix them to the parcel.
Placing an order
Your request must be made to us via the Collection Request form at your DPD depot, the day before by 2pm at the latest (and ideally several days in advance, if possible).
Your DPD depot will then give you your parcel number.
Before requesting a collection, make sure that the parcels are ready for collection and inform the sender of the driver's arrival.
You will find below the Collection Request form (Word format) to download and send to your DPD depot.
Proper preparation for smooth export: the 7 keys to a successful export to countries subject to customs duties
To send a parcel to a destination subject to customs (Andorra, Bosnia-Herzegovina, Isle of Man, Liechtenstein, Norway, United Kingdom, Serbia, Switzerland and Ukraine), remember to check the points below!
Only the incoterm DAP (delivered at place) is accepted and must be stated on the invoices (1 copy + 1 original):
For your shipments to a country subject to customs, an invoice (1 copy + 1 original) is essential.
The shipper must display all their contact details on the invoice, including SIRET, VAT and EORI numbers.
The consignee's physical address must be complete as well as all their telephone details, VAT number or National Trade Register number.
The goods must be described in English (with the exception of Andorra, Liechtenstein & Switzerland in French).
For ALL destinations subject to customs, a MANDATORY Customs Label in addition to the DPD label.
The sender must be aware of the customs or ethical characteristics of their country of destination.
Liability & Insurance:
DPD's contractual liability is set out in the General Terms and Conditions of Sale, based on the provisions of the French Transport Code (Decree no. 2017-461 of 31 March 2017), the Convention on the Contract for the International Carriage of Goods by Road (CMR) of 19 May 1956, the Warsaw Convention of 12 October 1929 and the Montreal Convention of 28 May 1999. In the event of loss, deterioration or any material damage resulting in the total or partial destruction of the parcels and goods entrusted to the company, DPD and its insurers are liable for up to €33 per kilo, with a maximum of €1,000 per parcel.
To cover the total or partial loss or deterioration of your goods up to their actual value, you can have the contents of your parcels insured by DPD on your behalf in return for payment of the corresponding premium. You will thus benefit from full compensation, including in the event of force majeure.