Pickup is the name for the parcel shop network operated by DPDgroup.

Please feel free to contact our service team - we will check your information and update the relevant data.

We are in the process of expanding our parcel shop network in order to meet the requirements of all consignees. You are welcome to suggest suitable stores or locations for new parcel shops using our online form.

Yes, you can not only receive parcels, but also send them in our Pickup parcelshops. Returns and parcels that are provided with an online and paid parcel voucher can be placed in any of our 7,000 shops. You can only buy parcel notes in selected Pickup parcelstores that are marked appropriately.

Parcels which are delivered to the Pickup parcelshop are stored there for 7 calendar days. Calendar days are every day of the week, including Sunday.

As soon as we have delivered your parcel to the Pickup parcelshop it will be ready for collection. You will receive notification by email and/or SMS. You can also check the status of your parcel at any time by means of the DPD app, myDPD or our parcel tracking function.

Yes, you are welcome to collect parcels for a family member, friend or acquaintance. To do so you will need proof of identity and an authorisation form filled out by the consignee of the parcel.

You can send orders of up to 10kg.

We are delighted that you wish to become part of our network. You can find out about the benefits available to our partners and apply directly online here.

Do you know a store (copy shop, drugstore etc.) in your neighbourhood which would be a suitable parcel shop? You are welcome to propose it to us using our online form – we appreciate your tips and suggestions.