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For our businesses, we are:

sustainable delivery

Making more sustainable delivery
options more available


Sharing insights on changing consumer


Embracing circular economy thinking

Making more sustainable delivery options more available

Our alternative delivery solutions are growing in scale globally

Our low-emission fleet more than doubled in size to 5,026 vehicles in 2021. In addition to reducing emissions, our range of delivery options offer consumers flexibility, freedom and choice. For businesses, they help create a positive customer experience that goes beyond what’s in the parcel.

These options are available right now:


Our ‘Predict’ notification service gives customers advance notice of their delivery time, enabling them to rearrange if necessary. This results in fewer failed deliveries and reduces greenhouse gas emissions per parcel by 5% when compared to standard home deliveries.

Pickup points

Our extensive network of 70,000 easily-accessible Pickup points located across Europe offer consumers travelling by foot, bicycle or public transport an alternative and easy ways to collect their parcel. Our parcel locker network enables consumers to collect parcels at any time in the most convenient place for them. The increased availability of parcel lockers also means we can deliver more parcels to more people with less kilometres travelled.

'65% of regular e-shoppers are willing to go to a different website to find a more sustainable delivery option.'

Discover our e-shopper barometer

e-shoppers e-shoppers

Discover our e-shopper barometer

See what’s driving their purchasing decisions.