Making more sustainable delivery options more available
Sharing insights on changing consumer behaviours
Embracing circular economy thinking
Making more sustainable delivery options more available
Our alternative delivery solutions are growing in scale globally
Our low-emission fleet more than doubled in size to 5,026 vehicles in 2021. In addition to reducing emissions, our range of delivery options offer consumers flexibility, freedom and choice. For businesses, they help create a positive customer experience that goes beyond what’s in the parcel.
These options are available right now:
Predict
Our ‘Predict’ notification service gives customers advance notice of their delivery time, enabling them to rearrange if necessary. This results in fewer failed deliveries and reduces greenhouse gas emissions per parcel by 5% when compared to standard home deliveries.
Pickup points
Our extensive network of 70,000 easily-accessible Pickup points located across Europe offer consumers travelling by foot, bicycle or public transport an alternative and easy ways to collect their parcel. Our parcel locker network enables consumers to collect parcels at any time in the most convenient place for them. The increased availability of parcel lockers also means we can deliver more parcels to more people with less kilometres travelled.
'65% of regular e-shoppers are willing to go to a different website to find a more sustainable delivery option.'
