For you the purchasing process doesn’t end until you happily hold your parcel in your hands. This is why we do everything to make deliveries as uncomplicated and transparent as possible. With our Live-Tracking function and flexible redirection options, we provide you with full control over your parcel shipping.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.

No more waiting for parcels - thanks to Predict

With our delivery notification and Live-Tracking, you no longer need to waste time waiting for parcels. On the day of delivery we inform you down to the last hour exactly when your parcel will arrive!

What makes our service so special:

  1. Full information flows to make sure the first delivery attempt is successful, our Predict service tells you the exact hour when your parcel will arrive.

  2. Live-Tracking: On the delivery day you can track your parcel on an online map.

  3. Delivery preferences. Not at home? Your parcel can be redirected, for example to a parcel shop.

Delivery preferences. You can change the day or place of the delivery with one click.

You decide when and where we deliver your parcel. If at any time you aren't at home, our options for changing the delivery mean you will never again miss a parcel.

Specifying a Pickup parcelshop

Redirect your parcel to a local Pickup parcelshop. This is all you do:

- Select “Specify Pickup parcelshop” from the redirection options
- Find a suitable nearby parcel shop - We’ll deliver the parcel to the parcel shop you have specified
- We will then deliver your parcel there

As a registered user you can specify a favourite parcel shop as your delivery preference, and we will apply this option for all future parcels

Changing the day

Have the parcel delivered on a different day. This is all you do:

- Select “Change day” from the redirection options
- In the calendar simply click on your preferred day
- We’ll deliver your parcel on the day you specify

Select a permanent delivery preference

As a registered user you have access to all the functions which make receiving parcels even more convenient. You can specify your favourite parcelshop.

Simply collect your parcel from your local parcel shop

One of our 700 Pickup parcelshops is located near you. Conveniently redirect your parcel to a parcel shop. If you wish we can also deliver all your future parcels to your favourite parcel shop. A practical solution if you’re often away from home.

Sustainability: our commitment to green delivery

We assume responsibility and protect our environment.

Alternative drive systems and our digital services enable us to transport our parcels in carbon-neutral shipping - at no extra cost to shippers or consignees.

Sustainability: our commitment to green delivery

We assume responsibility and protect our environment.

Alternative drive systems and our digital services enable us to transport our parcels in carbon-neutral shipping - at no extra cost to shippers or consignees.

Live-Tracking: tracking your parcels in real time.

Our Live-Tracking function shows you exactly where your parcel is at any given time. And you know exactly when we'll be ringing your doorbell.

How can we help you?

Schedule the delivery of your order, change the address or choose a Pickup point.

How can we help you?

Schedule the delivery of your order, change the address or choose a Pickup point.