Integrate our services optimally with your CRM and shop systems, and ensure a fast and convenient delivery process to make sure that delighted consignees become long-standing customers.

In other words, you can work with a shipping tool which helps you managing the online orders and preparing them for shipment. Next to that we offer you a vast assortment of plugins and integration solutions. On top of that, as a retailer you can connect your own shop stores with the Pickup network. This way you offer your customer an extra location for picking up or bringing back their order.

More information.

Request a competitive offer, of course without obligation.

DPD offers a number of plug and play solutions which enable the professional connection of your shop with the DPD system. These platforms support our shipping solutions:  Magento, Prestashop, Opencart, Shopify, Picqer and Woocommerce.

You will  find further information on this subject right here.

As of 1 January 2023, the fuel surcharge is being replaced by the energy surcharge. More information can be found here.

Overall, we can ship to more than 200 destinations worldwide. You can check the shipping planner to make sure we can send your parcel to the required destination.

If you'd like more information, we're happy to provide you with a personalised offer.

No, unfortunately not. We only accept parcels that are ready for shipment. For DPD to safely transport a parcel, it must be properly packed before we can accept it.

Transport your parcels safely - read our packaging advice.

If you use the Predict service, DPD will inform the private consignee in advance about the day on which the parcel is scheduled for delivery. If the day in question is not convenient, the consignee can change the day anywhere up to one hour prior to delivery. All the consignee has to do is follow the link in the notification (SMS or email) sent by DPD in order to change the delivery date.

The consignee can have the date and address of delivery changed and

• collect the parcel from their nearest Pickup parcel shop,

• have it delivered on a different day,

• have it delivered to a different address, or

• have it deposited at a safe location.

On the day of delivery itself, the consignee will be informed by email or SMS of the one-hour time window in which the parcel will arrive.

Feel free to contact us. You can already dive deeper in our services if you like.

Yes, that's possible.

Contractual customer

As a contractual customer, you can choose a fixed collection day or a one-time collection.

• With a fixed collection day, our driver will arrive on the confirmed day to collect your parcels.
• With a one-time collection, you request a one-time collection for a single shipment or at the end of your workday for all your shipments. This is easily done via our DPD Shipper shipping tool.

Online shipping platform

You can also have your parcels collected if you use DPD Web Parcel.

Domestic parcels which you ship with DPD are automatically insured to a goods value of up to €320 and in accordance with the terms of the CMR convention. For international shipments, this standard coverage increases to max €520. This means that in the event of loss or damage, you will be reimbursed for the value of the goods (up to a maximum of €320/€520).

Business customers have the additional possibility of arranging for higher insurance.

You can find additional information in our Terms & Conditions.

Each parcel has a its own parcel label number. With this number you can track the progress of your parcel online. Simply navigate to the DPD Track & Trace and enter your parcel number.

As a DPD customer, you’ll receive a login for myDPD for business. This portal gives you a complete overview of your shipments as well as your shipment history. Try connecting here. If you don’t have a login, please don’t hesitate to contact us.