Integrate our services optimally with your CRM and shop systems, and ensure a fast and convenient delivery process to make sure that delighted consignees become long-standing customers.

In other words, you can work with a shipping tool which helps you managing the online orders and preparing them for shipment. Next to that we offer you a vast assortment of plugins and integration solutions. On top of that, as a retailer you can connect your own shop stores with the Pickup network. This way you offer your customer an extra location for picking up or bringing back their order.

More information.

Request a competitive offer, of course without obligation.

DPD offers a number of plug and play solutions which enable the professional connection of your shop with the DPD system. These platforms support our shipping solutions:  Magento, Prestashop, Opencart, Shopify, Picqer and Woocommerce.

You will  find further information on this subject right here.

As of 1 January 2023, the fuel surcharge is being replaced by the energy surcharge. More information can be found here.

Overall, we can ship to more than 200 destinations worldwide. You can check the shipping planner to make sure we can send your parcel to the required destination.

If you'd like more information, we're happy to provide you with a personalised offer.

No, unfortunately not. We only accept parcels that are ready for shipment. For DPD to safely transport a parcel, it must be properly packed before we can accept it.

Transport your parcels safely - read our packaging advice.

If you use the Predict service, DPD will inform the private consignee in advance about the day on which the parcel is scheduled for delivery. If the day in question is not convenient, the consignee can change the day anywhere up to one hour prior to delivery. All the consignee has to do is follow the link in the notification (SMS or email) sent by DPD in order to change the delivery date.

The consignee can have the date and address of delivery changed and

• collect the parcel from their nearest Pickup parcel shop,

• have it delivered on a different day,

• have it delivered to a different address, or

• have it deposited at a safe location.

On the day of delivery itself, the consignee will be informed by email or SMS of the one-hour time window in which the parcel will arrive.

Yes, that's possible.

Contractual customer

As a contractual customer, you can choose a fixed collection day or a one-time collection.

• With a fixed collection day, our driver will arrive on the confirmed day to collect your parcels.
• With a one-time collection, you request a one-time collection for a single shipment or at the end of your workday for all your shipments. This is easily done via our DPD Shipper shipping tool.

Online shipping platform

You can also have your parcels collected if you use DPD Web Parcel.

Domestic parcels which you ship with DPD are automatically insured to a goods value of up to €320 and in accordance with the terms of the CMR convention. For international shipments, this standard coverage increases to max €520. This means that in the event of loss or damage, you will be reimbursed for the value of the goods (up to a maximum of €320/€520).

Business customers have the additional possibility of arranging for higher insurance.

You can find additional information in our Terms & Conditions.

We are also here for you on Saturdays.

At DPD you can have parcels delivered in Belgium, the Netherlands, Luxembourg and Germany on a Saturday. We collect the parcels on Thursday or Friday (depending on the region in Germany) and on Friday (for Benelux), so that they can be delivered to the customer on Saturday.

Evening delivery

The number of people staying home during the day is decreasing. Thanks to DPD evening delivery, you can offer these customers an extra delivery possibility which fits their lifestyle in a better way. DPD delivers from Monday to Friday, from 6pm till 10pm.

Request a competitive offer, of course without obligation

For our own protection and the protection of our customers, there are some goods we cannot store or send. First and foremost these are objects that are classed as hazardous under national and international laws. Also excluded from transport are any items that might represent a danger to people or other goods being transported, on account of their characteristics or their packaging. Also excluded from transport are:

• Jewels, precious stones, precious metals, pearls

• Securities (coins, banknotes, bills of exchange, bearer titles and other titles)

• Means of payment (credit cards, non-cleared checks, etc.)

• Artworks, antiques, unique articles

• Publications or audiovisual media prohibited by law

• Alcohol (excluding alcoholic beverages)

• Perishable or frozen food (unless via DPD fresh)

• Flowers and plants

• Animals, dead or alive

• Narcotics prohibited by law

• Firearms and explosives

• certificates, unique documents or passports

• pelts, carpets, wrist and pocket watches

• goods whose value exceeds € 13,000 per parcel

• prescription drugs and hypodermic needles

• decorative objects and leather goods with a value exceeding € 520 per package

• human remains, body parts or organs, medical or biological research material, medical waste

• tenders and related documents, contracts, test results and similar documents to be provided

 Further information on excluded goods is available in our general terms & conditions.