Here you will find questions and answers about our myDPD portal. We provide answers to frequently asked questions about services, features and delivery preferences.
You can conveniently give our delivery personnel a tip online, if you are not at home when the delivery is made. Simply give your rating for our delivery service and then select the amount which you wish to transfer to the delivery driver on PayPal. Please note that not all drivers have created a free PayPal account, and that the option of giving an online tip is not available for every individual driver.
Registering offers a number of benefits. For example you will have a list of all the parcels you have received, and can activate/deactivate personal notification preferences.
Click on \' Forgot your password \' and enter your email address or your user name. We will send you an email afterwards.
Your tip will be transferred directly to your account without any deductions from DPD. For him only the usual fees of PayPal are accepted.
Yes, under \"User Data \"-\"My Profile \"-\"delivery obstacles\" it is possible to set a regular notification of delivery obstacles. You can select the recipient and time of the notification.
Yes, under \"User Data \"-\"My Profile \"-\"Preferences shipping orders \" You can rename the reference fields.
Yes, you can arrange the data to your requirements with the arrows next to the column.
Here you can see all the devices with which you have logged in with your account. If a device is no longer in your possession, you can delete it here.
Yes, you can enable this hint under User data-my profile-basic settings.
You can change your desired parcel shop at any time and as often as you wish under preferences.
Yes, you can change your preferences anytime and as often as you like.
Here you define how we should notify you when a parcel is on its way to you. For example, you can specify your preferred parcel shop to which we should deliver your parcel if you are not at home, or you can give us a parking okay.
No, here you can only specify neighbors in the immediate vicinity of the delivery address. In the displayed map you will see the permissible area where you can select your desired neighbor by tap. The street is then automatically transferred to the address form. All you have to do is add the name of the neighbor. Alternatively, you can enter the entire address manually in the form.