The longest side of the parcel should be no longer than 175 cm and the overall size (2x height + 2x width + length) should be 300 cm maximum.

The girth is the maximum permitted parcel size. It is calculated as follows: (height + width) x 2 + length of the parcel in cm. You can calculate this conveniently online in our girth calculator.

A precise calculation of the transport costs can only be made if all the necessary shipping details for your parcel are available. This is the only way to avoid unnecessary surcharges for parcels which haven\'t been weighed or measured correctly. You can use your own scales, for example, to check the weight of the parcel. To measure the parcel you can use a ruler, a folding rule or a measuring tape. DPD reserves the right to apply a surcharge if the consignor\'s parcel data diverges from the measurements which are taken at the depot.

Volumetric weight is a standard formula which is used in the airline industry and which includes density in the calculation of the transport costs. Volumetric weight is based on the volumetric standard of IATA (International Air Transport Association). On the basis of this calculation the space which the parcel will occupy inside the aircraft is compared with the actual weight of the parcel.

The shipping cost is based on the higher of the two values, in other words either the actual overall weight or the volumetric weight of the parcel. The higher weight is then used for the calculation of the shipping tariff.

The calculation of the volumetric weight depends on the individual service provider. As a rule the following formula is used:

Length x width x height / 6000 = volumetric weight

The DPD volumetric-weight calculator will help you to calculate the volumetric weight of your parcel quickly and conveniently.

(for shipments which contain a number of packages you simply add the individual results)

Packing goods efficiently isn't rocket science, but it's still worthwhile keeping a few things in mind to ensure reliable shipping. Our packaging tips show you the most important points to follow in order to ensure trouble-free shipping. Download our packaging advice here.

DPD fresh is an express transport solution for home delivery throughout Belgium of all your grocery, fresh or deep frozen products* the next day. We provide express delivery to your customer's doorstep for:

•  your fresh products between 0 and 4°C

• your deep frozen products at a temperature of less than -18°C

•  your grocery products at room temperature

With DPD fresh you have the advantage of tracking and monitoring of the temperature of your parcels.

And we offer Predict™, which lets receivers know the date and time slot for delivery in advance and allows them to reschedule their delivery if necessary.

*Excluding minced meat, ice-packed fish or hot products.

Integrate our services optimally with your CRM and shop systems, and ensure a fast and convenient delivery process to make sure that delighted consignees become long-standing customers.

In other words, you can work with a shipping tool which helps you managing the online orders and preparing them for shipment. Next to that we offer you a vast assortment of plugins and integration solutions. On top of that, as a retailer you can connect your own shop stores with the Pickup network. This way you offer your customer an extra location for picking up or bringing back their order.

More information.

Request a competitive offer, of course without obligation.

Overall, we can ship to more than 200 destinations worldwide. You can check the shipping planner to make sure we can send your parcel to the required destination.

If you'd like more information, we're happy to provide you with a personalised offer.

Both shippers and recipients can enjoy our flexible parcel return solutions.

Contractual customers

As a shipper, you can easily connect to the Pickup network. If you do so, your customer can choose from 130.000 Pickup shops (lockers and shops) to pick up or send back his parcel. This is DPD’s Shop return.

Your other option: on request you can arrange a collection at the customer premises. As a contractual customer, you can easily ask for this service or arrange it via your shipping tool. This is called a collection request.

Contact us for a non binding offer.

Receivers

As a recipient, simply drop off your return parcel at one of our Pickup shops. Don't forget your shipping label. You can find the nearest Pickup shop here.

We are also here for you on Saturdays.

At DPD you can have parcels delivered in Belgium, the Netherlands, Luxembourg and Germany on a Saturday. We collect the parcels on Thursday or Friday (depending on the region in Germany) and on Friday (for Benelux), so that they can be delivered to the customer on Saturday.

Evening delivery

The number of people staying home during the day is decreasing. Thanks to DPD evening delivery, you can offer these customers an extra delivery possibility which fits their lifestyle in a better way. DPD delivers from Monday to Friday, from 6pm till 10pm.

Request a competitive offer, of course without obligation

The P number is provided on the card the driver leaves in the letterbox when the recipient is not in. The recipient can use this reference to arrange a redelivery and/or collection at mydpdparcel.be.

If you use the Predict service, DPD will inform the private consignee in advance about the day on which the parcel is scheduled for delivery. If the day in question is not convenient, the consignee can change the day anywhere up to one hour prior to delivery. All the consignee has to do is follow the link in the notification (SMS or email) sent by DPD in order to change the delivery date.

The consignee can have the date and address of delivery changed and

• collect the parcel from their nearest Pickup parcel shop,

• have it delivered on a different day,

• have it delivered to a different address, or

• have it deposited at a safe location.

On the day of delivery itself, the consignee will be informed by email or SMS of the one-hour time window in which the parcel will arrive.

For the international shipping of parcels various documents are required. Depending on the type of goods and the customs requirements of the country of import these are: The commercial invoice The commercial invoice – or in some cases a pro forma invoice – must be sent with any parcel which is shipped to a country outside of the EU. Feel free to contact [email protected] for all your questions concerning import or export. The movement certificate The EUR-1 movement certificate is a preference document for goods which have been produced in the EU and is normally used for calculating the import duties which the recipient of the goods has to pay. The EUR-1 certificate applies to the movement of goods within the European Economic Area and, among others, to many countries in Africa, the Caribbean and the Pacific. The export declaration All shipments of goods which have a value of above 1,000.- € and are to be shipped outside of the EU must be accompanied by an export declaration. If the value is above 3,000.- € , the documentation must be processed in advanced by the responsible customs offices.

Every parcel which is shipped to a country outside of the EU must be accompanied by a commercial invoice or by a pro forma invoice. The commercial invoice is used in cases where the goods have a commercial value. A pro forma invoice is used in cases where the goods have no commercial value, e.g. shipments of gifts, samples and goods which are not destined for sale.

Volumetric weight is a standard formula which is used in the airline industry and which includes density in the calculation of the transport costs. Volumetric weight is based on the volumetric standard of IATA (International Air Transport Association). On the basis of this calculation the space which the parcel will occupy inside the aircraft is compared with the actual weight of the parcel.

The shipping cost is based on the higher of the two values, in other words either the actual overall weight or the volumetric weight of the parcel. The higher weight is then used for the calculation of the shipping tariff.

The calculation of the volumetric weight depends on the individual service provider. As a rule the following formula is used:

Length x width x height / 6000 = volumetric weight

The DPD volumetric-weight calculator will help you to calculate the volumetric weight of your parcel quickly and conveniently.

(for shipments which contain a number of packages you simply add the individual results)

With DPD you can send almost anything – to almost any country in the world. However, the shipment must not contravene the laws or regulations applicable to international goods shipping – regulations on foreign trade, for instance, or transport regulations laid down by the international air freight organisation IATA. The shipping planner gives you an overview about the required documents and the import restrictions in the destination country.

Every parcel which is shipped to a country outside of the EU must be accompanied by a commercial invoice or by a pro forma invoice. The commercial invoice is used in cases where the goods have a commercial value. A pro forma invoice is used in cases where the goods have no commercial value, e.g. shipments of gifts, samples and goods which are not destined for sale.

In both cases the document contains the relevant data about the consignor and the consignee, together with a complete description of the contents of the parcel and its value. The consignor signs the invoice and attaches it to the parcel together with five copies. With DPD the commercial invoice can be conveniently created online.