As our customer, you have access to a range of simple tools and clear information to help you manage your shipments with confidence. This page brings together everything you need — tips, links, and support — all in one easy spot.
We operate from 8 depots and 1 central hub across the Belux region.
Your nearest depot is happy to help with questions about scheduled collections. Please note: it’s not possible to drop off or pick up parcels directly at our depots.
Click a location on the map to see contact details.
Help whenever you need it
Parcel collection
As a contract customer, you decide what suits you best: regular pick-ups on set days, or a one-off ad-hoc collection. Requesting a one-off pick-up only takes a moment in DPD Shipper.
A sturdy, well-sealed parcel protects your shipment from damage — and saves you time and costs later. We’ll walk you through the essentials with clear tips.
