We're at your service.

Do you have a question about receiving or sending parcels? You'll probably find the answer in our FAQs. If not, just ask us. Please use our contact form for this purpose.

We're at your service.

Do you have a question about receiving or sending parcels? You'll probably find the answer in our FAQs. If not, just ask us. Please use our contact form for this purpose.

Our customer service is temporarily overloaded. Unfortunately, we cannot provide you with additional information on the exact delivery date of your parcel. Because of the measures taken following the corona pandemic, treatment and delivery of parcels are longer and significant delays may occur. We strive to process parcels as fast as possible and inform you of the status of your shipment via our Track & Trace or myDPD application. In addition, our chatbot Phil is the ideal tool you can use for your questions or for any delivery change.

If you are a consignee and have a question about a parcel, please use the online form to contact us. We're happy to help you!

Further contact options for you

If you are a shipper and have a question, please use the online form to contact us. We're happy to help you!

Further contact options for you

With DPD you have a strong business partner at your side. No matter whether you are just starting your online shop or running a large corporation: with us you can ship parcels, letters and special formats in any quantity inexpensively, quickly and reliably.

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Less than 50 parcel per month
More than 50 parcel per month
*
*
kg
*
To business addresses (2B)
To private addresses (2C)
Both
*
Domestic shipments
International shipments
Both
Mr
Mrs
First name
*
Surname *
*
Company *
*
Street *
*
Postcode *
*
VAT number *
*
Number *
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City *
*
Email *
Website
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Telephone *
9-13 hrs
9-13 hrs
13-18 hrs
I prefer to be contacted by mail

Do you have any questions we haven't been able to answer yet? Please feel free to contact us.

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Yes
No
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Your DELIS ID or account number *
Parcel number you used before, as an example
DPD Shipper (online or offline)
DELISprint 6
Web service
Self printing
Plugins
*
Your enquiry *
Mr
Mrs
*
First name *
*
Company *
*
Email *
*
Surname *
*
Phone *
*
Example parcel number *