We're at your service.

Do you have a question about receiving or sending parcels? You'll probably find the answer in our FAQs. If not, just ask us. Please use our contact form for this purpose.

We're at your service.

Do you have a question about receiving or sending parcels? You'll probably find the answer in our FAQs. If not, just ask us. Please use our contact form for this purpose.

Please indicate how we can help you

The fastest way to contact us is by submitting the online contact formDo you prefer to contact us by phone? Our customer service department is happy to assist you from Monday to Friday from 8 - 18 hrs. Dial the following phone number to contact the customer service department: 070/222 222 (€ 0,30 per minute).  Please have your parcel number at hand when you contact us.

File a complaint

If your parcel is lost or damaged, we recommend you to contact the sender. As a contracting party, he will contact DPD to handle the complaint.

The fastest way to contact us is by submitting the online contact form. Do you prefer to contact us by phone? Our customer service department is happy to assist you from Monday to Friday from 8 - 18 hrs. Dial the following phone number to contact the customer service department: 070/246 022 (€ 0,15 per minute).

Complaints

Please complete the online contact form. This way we can direct your question to the right person and assure the matter is handled as fast as possible. For more information about our complaint procedure, please click here

 

With DPD you have a strong business partner at your side. No matter whether you are just starting your online shop or running a large corporation: with us you can ship parcels, letters and special formats in any quantity inexpensively, quickly and reliably.

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Less than 50
More than 50
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To business (2B)
To private addresses (2C)
Both
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Domestic shipments
International shipments?
Both
*
kg
Mr
Mrs
First name
*
Company*
*
Street and number*
*
Postal code*
*
Surname*
*
VAT number*
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City*
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E-mail*
Website
*
Phone*
9-13h
13-17h
Please contact me by mail

Do you have any questions we haven't been able to answer yet? Please feel free to contact us.

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Yes
No
*
Your DELIS ID or account number *
Parcel number you used before, as an example
DPD Shipper (online or offline)
DELISprint 6
Web service
Self printing
Plugins
*
Your enquiry *
Mr
Mrs
*
First name *
*
Company *
*
Email *
*
Surname *
*
Phone *
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Example parcel number *